Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   January 22, 2014 — Rated 10 out of 10 by K.P. Zerorez Charlotte
What do you like about our products and services?

No Chemicals

Report a concern   January 18, 2014 — Rated 10 out of 10 by Vicky Skinner Zerorez Charlotte
What do you like about our products and services?

It was quick drying, tech was on time and friendly. Will use you again and recommend you to friends and family.

Report a concern   January 17, 2014 — Rated 10 out of 10 by M.S. Zerorez Charlotte
What do you like about our products and services?

Great Service, friendly, on time and polite. Respectful of property. Good Job!

Report a concern   January 11, 2014 — Rated 10 out of 10 by J.D. Zerorez Charlotte
What do you like about our products and services?

Friendly, on time service.

Report a concern   January 10, 2014 — Rated 10 out of 10 by C.M. Zerorez Charlotte
What do you like about our products and services?

The service tech was very professional and did a great job , I'm very pleased with the job that was done . Thank you

Report a concern   January 8, 2014 — Rated 10 out of 10 by Ray Kilminster Zerorez Charlotte
What do you like about our products and services?

The whole process was efficiently run starting with a friendly voice when I called, a prompt appt next day, technician arriving well within the three window, courtesy and explanation from the the technician, fast work, cleaning was effective and I love the patterning of the cleaning on the stairs and carpet never to be seen again, a friendly goodbye and a paperless invoice system, all done via e mail.. Excellent leading edge technology and service. Well done!

Report a concern   January 8, 2014 — Rated 10 out of 10 by E.L. Zerorez Charlotte
What do you like about our products and services?

Great clean carpets with NO residue. Great customer service!

Report a concern   January 5, 2014 — Rated 9 out of 10 by M.R. Zerorez Charlotte
What do you like about our products and services?

No chemicals no odors while cleaning.
Very polite and professional workers.

Report a concern   January 4, 2014 — Rated 10 out of 10 by J.S. Zerorez Charlotte
What do you like about our products and services?

I love how clean the carpet is, how quickly the job was done, and how good everything smells with no chemicals.

Report a concern   January 3, 2014 — Rated 10 out of 10 by Romona Holloway Zerorez Charlotte
What do you like about our products and services?

Justin gives superior service and I love the way my carpet and furniture looks after he leaves.

Report a concern   January 2, 2014 — Rated 10 out of 10 by C.H. Zerorez Charlotte
What do you like about our products and services?

The service was excellent and the Rep was very nice and knowledgeable. Our carpets look great, better than we expected them to look after the cleaning. Very satisfied.

Report a concern   January 1, 2014 — Rated 9 out of 10 by S.F. Zerorez Charlotte
What do you like about our products and services?

Rugs came out nice and clean, your guy was proffesional and curteous. Thank you

Report a concern   January 1, 2014 — Rated 10 out of 10 by Shae Little Zerorez Charlotte
What do you like about our products and services?

With two children who suffer from allergies and are hyper sensitive, it was nice that there was no scent what-so-ever. They couldn't even tell that anything had happened. The carpet turned out wonderfully as did the tile floor in the kitchen/breakfast area. Justin was incredibly nice and a pleasure to deal with.

Thank you!!

Report a concern   December 28, 2013 — Rated 10 out of 10 by S.D. Zerorez Charlotte
What do you like about our products and services?

Excellent work!

Report a concern   December 25, 2013 — Rated 9 out of 10 by John Rueckel Zerorez Charlotte
What do you like about our products and services?

Comprehensive work; knowledgeable operator w very good customer interaction; reasonable price

Report a concern   December 23, 2013 — Rated 10 out of 10 by B.W. Zerorez Charlotte
What do you like about our products and services?

your staff were very friendly, on time and knowledgable

Report a concern   December 22, 2013 — Rated 10 out of 10 by K.L. Zerorez Charlotte
What do you like about our products and services?

Prompt, courteous.

Report a concern   December 22, 2013 — Rated 10 out of 10 by Sharon Alston Zerorez Charlotte
What do you like about our products and services?

The carpet is very clean. We are very satisfied

Report a concern   December 22, 2013 — Rated 10 out of 10 by F.E. Zerorez Charlotte
What do you like about our products and services?

Great service!!!!!

Report a concern   December 20, 2013 — Rated 10 out of 10 by Chris Power Zerorez Charlotte
What do you like about our products and services?

Technician showed up on time, was courteous and professional. Took time to point out the difference his process makes when cleaning. I originally contacted Zerorez to clean carpets but was so impressed I had them do the tile flooring in my bathrooms.

Report a concern   December 19, 2013 — Rated 10 out of 10 by Tracy Schwartz Zerorez Charlotte
What do you like about our products and services?

I loved so many things about my experience with Zerorez. First of all, it was so easy to set up the appointment, and our clean tech (I have no idea what they call themselves...) was well within the 2 hour window provided. He was respectful, efficient and personable, and someone I felt safe having in my home. Then there was the cleaning - so thorough and effective. I even had fingernail polish on the carpet, and it's gone now! That was such a delightful surprise. Our tech, Justin, even taught me what to do in the future if this (heaven forbid) ever happens again. (Dab plain water on the polish and keep dabbing and drying, adding more water until no more comes up.) I so appreciated the education, rather than expecting me to rely on their service every time. Not everyone would do that. Dry time was really quite fast, and there was no filmy feeling on my feet after walking on it. And lastly, I LOVE that it's all water-based cleaning. I have had my carpets cleaned with shampoo before, and they were quickly dirty again - even dirtier than before. I don't like any product or service that builds dependence on it. This is my new carpet cleaning company - I will use them again and again, but not as soon as I would have to with the other guys. Great job, Zerorez. I wish you guys great success - companies with integrity like that deserve it!

Report a concern   December 19, 2013 — Rated 10 out of 10 by B.R. Zerorez Charlotte
What do you like about our products and services?

Quick drying

Report a concern   December 17, 2013 — Rated 10 out of 10 by S.G. Zerorez Charlotte
What do you like about our products and services?

On time, friendly, did a great job

Report a concern   December 15, 2013 — Rated 10 out of 10 by Roland Esser Zerorez Charlotte
What do you like about our products and services?

I think you have a very fine product,and your services are realy great. I had a couple of

small spots that you did come back and take care of. I think this could have been taking

care of on the first visit, other wise it was great.

Report a concern   December 14, 2013 — Rated 10 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

No soap or detergents used.

Report a concern   December 13, 2013 — Rated 9 out of 10 by Sylvester Blake Wilcox Zerorez Charlotte
What do you like about our products and services?

The service by technician Justin Brandt was very good and informative. The product seemed to clean very well. Mr. Brandt answered all our questions and was very thorough in cleaning our carpet as requested. The carpet was not soaked when completed, as was with a prior cleaning company. The carpet was dry within 3-4 hours in most areas.

Report a concern   December 13, 2013 — Rated 10 out of 10 by Aileen Thompson Zerorez Charlotte
What do you like about our products and services?

Fast - Clean

Report a concern   December 13, 2013 — Rated 10 out of 10 by S.G. Zerorez Charlotte
What do you like about our products and services?

The carpet looks so clean, not like with competitors. You took your time and were not in a rush and got better results.

Report a concern   December 12, 2013 — Rated 9 out of 10 by N.M. Zerorez Charlotte
What do you like about our products and services?

You were in and out quickly and the carpets dried by that afternoon.

Report a concern   December 12, 2013 — Rated 9 out of 10 by M.B. Zerorez Charlotte
What do you like about our products and services?

They called to give me updates on when they would be arriving and the guys were very professional and courteous.


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