Client Testimonials

This was my first experience with zerorez. I couldn't have asked for better service! The communication about my appointment was amazing. They were on time and even called me to ASK if it was ok to show up early. (Absolutely!) My technician was excellent. He evaluated the issues I had with the carpet. (Really bad stain.) He talk to me about the process, and asked me if I was pleased with the results. I was amazed at the difference. I seriously didn't think the carpet would ever be that clean. I will be recommending them to my friend and family. Thank you for excellent service!

Samuel was the technician who cleaned my carpets and he did an outstanding job. He was very good at explaining step by step what was going to take place and that made me feel good. Samuel was very polite, kind and took his time. He didn't rush and stopped to let me check out the carpets he had done before moving on to the next room. I will be contacting Zerorez when it's time for my carpets to be cleaned again.

Pleasant guy, seemed like he did a good job. Appreciate his help.

Conscientious staff, polite, friendly.
Products leave no residue on carpet and are quick drying. Thank you!

The gentlemen who cleaned our carpets were excellent:professional, friendly and thorough. They were on time and efficient. Our carpets look like new again. We could not be more pleased. I will definitely recommend your company.

Your technicians were top notch. They were professional, thorough, explained my options in detail, wore shoe covers, and did a great job! The products worked well.

Great service, quality, friendly, effective

I was delighted to see Elton, our technician, again. I love his consistency and I can always expect exemplary work! Elton is punctual and is completely prepared to handle the job. My favorite thing about him is that he uses precisely the amount of water needed to deep clean our carpet. That way, it dries within four to eight hours! (depending upon the level of humidity outdoors). We love the feeling of the fluffed up and renewed cushion. Thanks for taking care of us and greatly reducing the allergens in our house.

Sam did an amazing job again - Twice in two weeks! He is very professional. This guy deserves all the accolades.

No chemicals. Just clean hot water. Did a great job at removal of old locked in type stains. My older carpet looked almost new again. The staff was friendly and professional. Cindy Boyson

Easy scheduling and availability, professional team members and reliable service.

Alton, the technician was very informative and helpful. My dry, clean carpet is not crunchy and flat. It looks to be restored by to its original state. We are very happy with the results!!

I like your presentation and your product. The representative represented your company well and he sold me on it. I was very impressed with the demo. I will definitely use this company again.

Dominic provided excellent service which included calling in advance when arriving at the house, explaining the cleaning process and options as well as drying times.

Customer service

Sam did an amazing job! Could not have asked for better. 10 out of 10. 5 stars!

Everything went well!

Cam did an excellent job and got rid of stains we thought would never come out. He was quick and very efficient! We will definitely use him again.

Very professional!

I was very pleased with the technician who cleaned 5314 Beam Lake rd. He was excellent.

Our tech was fast and professional. He was very knowledgeable and had me check the first spot he treated to assure I was pleased.

Overall it was a good experience. Appreciated that my carpet wasn't "crunchy" after cleaning like it had been with another company. My only concern was a number of spots weren't removed in one section of our living room. My husband was able to treat them with a store-bought cleaner the next day so I don't believe they were too tough to come out. However, Dominic was able to get similar spots out of the carpet on our stairs and hallway. Dominic was kind and didn't pressure me to add things on.

The technician was very polite and friendly.

Service provided by technician- thorough. Great results.

Service provided by technician- thorough. Great results.

Hayaat was excellent technician! Carpets cleaned and dried within 5 hours. I would like to request the company acknowledges repeat customers with discount.

I heard about your company on the Charlotte Today Show. I liked that you didn't use chemicals and that the stains would not come back. Scheduling an appointment was very easy. Dell kept me informed about the arrival time and was on time. He explained the process and got to work.
He did a great job, and I was very pleased with the results.

Outstanding service! The team cleaned my dryer duct and bedroom carpet, and both jobs were completed exceptionally well. My carpet looks great, and my dryer is running much more efficiently. The customer service was excellent, and the technicians were professional and courteous. Highly recommended!

Can did a great job, we had a couple tough areas, and he was able to get most of them.

This is the second time I have used Zerorez to clean my carpet. The same technician worked both times. He was exceptional! On time proffessional and did a great job. Also reasonably priced.
I would highly recommend Zerorez for any floor cleaning you may need.
Thanks again Zerorez!