Customer Testimonials
The staff at the stores are always friendly, the stores are clean, and have a good selection of products. The staff is knowledgeable, and always willing to help provide you with the best experience.
1 on 1 customer service
Knowledgeable associate
Amazing customer service. I am not a runner & was a bit nervious to walk thru the doors but that was not the case. Was quickly put at ease. Staff was so helpful & not rushing me thru the buying process. Awesome!
Good products and knowledgeable employees. My daughter bought a pair of running shoes, they measured her foot and made a couple of recommendations of which she found ones that were the most comfortable.
This place was amazing! They were so knowledgeable and helpful and the customer service was excellent and made everything so easy! I love it here! Definitely will be going back for future products!
The selection of shoes, ability to scan your feet for an accurate fit and the staff was helpful and friendly. Nice experience.
I liked the customized fit for the shoes and inserts. I've never got a custom fit before and I noticed a difference immediately.
Professional and courteous associate named Natalie. She really took her time and helped me find the perfect shoes.
Very knowledgeable sales person. Didn't try to upsell. We each bought a pair of running shoes.
I like Ray. Everyone there is polite and friendly. Your products are all top notch. Ray's knowledge and experience are second to none.
Always helpful associates and typically they are willing to try multiple shoes with you to get the best fit.
Friendly and knowledgeable workers.
The staff members were super helpful! They listened to my concerns and provided great options for me.
The personnel & professional help you get
Finding the right fit
The employees are always extremely helpful
I like the personalized service and time taken to find just the right shoe for me.
Loved the personalized service & evaluation of my pain points when walking. My feet hurt and in less than 30 minutes I purchased a pair of running shoes that resolved my pain and reduced my knee pain. Fleet Feet delivered a remedy that works! My feet feel amazing now and I don’t care about the brand or color
Great!
The fit process
Customer service
The shoes feel wonderful, get fit. I like the procedure your customers go through to get the proper fit, length, width, arch height etc.
The sales person took her time fitting me and showed me some insoles that might help. Bought a pair of Brooks n insoles. Have worn the shoes before but it has been a long time. Service was fast n great
Knowledgeable staff
Loved the customization and as always, super knowledgeable and friendly staff. I refer anyone looking for a new pair of shoes to Fleet Feet. No feedback, just want to thank YOU for putting me in the right pair of shoes for the first time in my life. No more feet aches or shin splints, couldn’t have asked for anything better!
The process of buying the right shoe for your feet and the way they fit when you first put them on. It was a quick in and out process but yet still very thorough.
Was very happy with the personal service I received from Ray. He look the time to fit me in the best shoes for my feet. He asked questions about my feet and the purpose for the shoes. So far the shoes I purchased are working out great for me.
Exceptional quality and knowledgeable sales
Matthew was great. Walked me wife through the entire process and really brought value!
The service was great! I was treated with respect and friendly competence. The shoes I bought fit well and are so comfortable. I left feeling that I had shoes that were exactly right for my life!