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Client Testimonials
End result was great. Customer service over the phone was great. Good communicators on the other end of the line. I was disappointed though that our tech did not arrive until 1:45 for our 10am-12noon window appointment. No communication that he would be late until nearly 12:45. I understand that things come up that are outside of our control, but I do wish there was communication that he would be that behind schedule so I could plan the rest of my afternoon accordingly as well. Thanks for understanding.
Eric did an excellent job on our carpets. We'll gladly have him back.
I like that there aren’t harsh chemicals, and the service was fast!
Pet stains BE GONE....and POOF....they are gone!
Chemical free. Great service
Very professional and explained everything in detail. Carpet looks brand new again.
Service was great
I like that you don't use any harsh chemicals.
I appreciate the fact that the technician tells you up front that your carpet may not turn out looking like new particularly in heavily soiled, high traffic areas. I was pleased with the work, however if there is a possibility that those areas could be treated again, I would be interested in finding out what could be done.
Justin was very nice and our carpets looked great when he was done.
Makes the carpet feel new.
On time, friendly, my carpets and sofa are clean!
Friendly, efficient, good value
Fast, on time and great communication and it was very convenient to make the payment which was very reasonable too
Our tech was amazing
Great service!
It was great
Eric did a fantastic job. He came right on time and worked efficiently and professionally. My carpets look brand new! Eric informed me of all the services offered by ZeroRez which was very informative. Will definitely use you all again.
Your worker called ahead & arrived right on time. He was all business & did a great job on my
carpets
The services are quick and efficient and the carpets look great.
Very friendly and professional technician.
The company, on a whole, is what it is advertised to be. Technicians are always polite and respectful
Technician was timely and walked through all of the options and costs ahead of the work. He was very professional and gave us realistic timeline for drying time.
Reasonable $
Friendly technician
the gentleman that came to the house was named Jan,. He was polite, and professional. He took time to explain everything and did not finish until we were satisfied. . . GREAT job!!
The services are quality and affordable. The representative did an excellent job on my carpets.
It was thoroughly done. The guy who came out was nice and very professional. 20/10
They did a great job on our old burber carpet throughout the whole house. The steps coming from the entry to the living room were very dirty and they now look much better. All the spots that bugged me are gone. Will use this company again.
Charles did a great job! Thanks for coming on such short notice.
quick response - my dog had made a huge mess on our den carpet - I couldn't spot clean it - I called Zerorez in a panic and they were so nice. They were here within 5 hours and were very professional. The associate was very clear in explaining the process, the pet treatment, the Scotch Guard, etc. The process didn't take long. Carpet looks and smells amazing. I'll use them again for sure.