Customer Testimonials

The service was excellent can’t say enough good things. That’s the only place I’m going from now on.
First name removed V

They have great customer service, always very helpful. I have made many purchases there and always have great service recently. I went in because I had a flat tire and they took care of me quickly. Highly recommend.

Quality equipment and expert knowledge. Quick and friendly relatable service. A little pricey but....will finalize my value assessment once experience more time in the saddle with my enhancements.

Professionalism

Friendly service. Owner made a point to introduce himself. Tech was very knowledgeable and offered sound advice

I brought my bike in for a tuneup. Bill took care of me and the bike. I’m pleased with a new tire, how brakes and everything else work well and he also applied a mirror and a smart phone holder.

Bill was very knowledgeable and easy to talk to. I’m very happy with my new bike!

Amazing staff and absolutely saved me for my Trail Triathlon this weekend!

Easy & helpful.

I’ve always had top-notch service at that location. Patrick goes above and beyond to ensure we are taken care of every time we are there. Have you recommend going there and hooking up with Patrick for great service.

The person who helped me was terrific. Knowledgeable, friendly, and made sure he understood what I was looking for. Be back as soon as I have an excuse to be there.

Convenient scheduling, honest staff, good location

Fast! Met our needs and had good suggestions!!

Quick service, completed just as promised

This was the first time I visited this establishment and they were great! Jeff and the rest of the staff could not have been more friendly and welcoming. They were honest with me regarding the 3 bikes I brought in and did not try to charge me for service that was not needed. I will come back whenever I need bike service in the future. Thank you.

The staff expertly help fit my son with Down Syndrome with a cool bike he was excited to ride!

the guy handling my bike was professional when he was explaining the problem to me. he also had a sense of humor when we were finalizing the sale. on top of that the price was worth it given how much I care about my bike.

Quality and timeliness of services

Very helpful staff. One of them explained how the salesperson who sold me my bike 2 years ago at the 82nd Street tent sale did not size the bike correctly for me. Because of this, the seat cannot be raised as high as I like. I will now have to spend more money and buy an extended seat post. But I appreciate this person's frankness and honesty and will probably continue to use the 106th Street store rather than the 82nd Street location. That is why I give the 106th Street store a 10 rating.

The people and their friendliness and the knowledge that they have about their products.

Bill, the manager, was very thorough, explained the service, did the work on time and was very friendly.

The guys took a complicated problem and fixed it. Further, what they charged was VERY reasonable!

Great staff, friendly, professional

Always friendly and helpful. Very convenient spot for Zionsville and west Carmel.

Promptly replaced bike tires with correct new tires-bike looks great!

Super friendly and promptly took care of the service needed.

Outstanding professional and very friendly service!

This was my first encounter with Bicycle Garage Indy, and I am extremely pleased with the service I received. I was told upfront the cost and the service time needed. Bill explained everything to me. A very kind gentleman helped me load the bike in my car when I picked it up!

Great staff
Offered recommendations
Friendly

Friendly, Helpful, and Passionate employees