- Phone: 317-842-4140
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Customer Testimonials
Had a tune up on my two bikes. They did a great job.
Great service
E-bikes, Specialized especially! SERVICE!! They are always friendly, helpful and AVAILABLE!
Personalized service
The staff is always super nice and informative.
Everything was explained that was needed to fix my bike .
Patrick is a knowledgeable sales person. He went above and beyond to learn all he could about my Trek Fuel+ given that it was the first one BGI had sold. He conveyed the competence and excitement of the mechanics because they got to put this together. I am SO excited about this bike!
Knowledgable stagg who took the time to listen to my needs and find solutions.
Replaced a tire for reasonable cost and timely.
Very friendly and knowledgeable!
Service
Great experience! The team at the 106th and Michigan road location are great to work with.
The service from these guys is exceptional. Friendly, engaging, and knowledgable. I really appreciate how helpful they are. Very glad to support this bike shop!
It's a great local bike shop that I will continue to use.
I like how knowledgeable your mechanics are! Ethan was my mechanic at the location on 106th street and he was extremely helpful and patient with me! Worked on my triathlon bike in about a week and it looks great and works great!
Super helpful and personal service
All of the guys working that day were very helpful and friendly! First time coming in. I’ll be back now.
Very easy to work with.
Great customer service and a friendly staff. It’s just hard to beat that.
Great Service and appreciate the time to explain options and even recommend an option that was less expensive based on how I intended to use it! My go-to bike shop for expert counsel!
Very friendly and resourceful
Specialized bikes have been fast and high quality. The lady and gentlemen at the old Gray Goat North location have always been very helpful.
I ordered a product online to have it shipped to my home, and Bill called from the store and offered to drop it off because he lived close by me, so I got it much faster. Incredibly thoughtful service!
So easy to work with. Asked what type of riding I was going to be doing, grabbed a pair of cycling shoes that perfectly matched my current clips and I was in and out in under 10 minutes. I'll definitely be back!
Friendly. Clear communication.
My bike was modified exactly the way I wanted! AND the charge was VERY reasonable!
Now I can't wait for summer!
Everyone at this location was awesome - I brought my son's bike in for repair and service, great work, price, and service - so glad BGI has a spot on this side of town making it so much easier to get bike service!!
Friendly and knowledgeable staff
Service was great but a bit pricey.
Friendly, knowledgeable staff. It feels like they’re actually helping you as opposed to trying to sell you something you might not need. Always enjoy being in the store.