- Phone: 317-842-4140
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Customer Testimonials
Very easy to work with.
Great customer service and a friendly staff. It’s just hard to beat that.
Great Service and appreciate the time to explain options and even recommend an option that was less expensive based on how I intended to use it! My go-to bike shop for expert counsel!
Very friendly and resourceful
Specialized bikes have been fast and high quality. The lady and gentlemen at the old Gray Goat North location have always been very helpful.
I ordered a product online to have it shipped to my home, and Bill called from the store and offered to drop it off because he lived close by me, so I got it much faster. Incredibly thoughtful service!
So easy to work with. Asked what type of riding I was going to be doing, grabbed a pair of cycling shoes that perfectly matched my current clips and I was in and out in under 10 minutes. I'll definitely be back!
Friendly. Clear communication.
My bike was modified exactly the way I wanted! AND the charge was VERY reasonable!
Now I can't wait for summer!
Everyone at this location was awesome - I brought my son's bike in for repair and service, great work, price, and service - so glad BGI has a spot on this side of town making it so much easier to get bike service!!
Friendly and knowledgeable staff
Service was great but a bit pricey.
Prompt services. Excellent knowledge and vision for my bike upgrades.
I am a first-time customer. Bill and Ethan were very friendly and took the time to check my bike over and make recommendations of things that needed to be done now, as well as things that might need attention soon. There was no pressure to do more than needed at this time, so other items were simply suggestions for future maintenance. I appreciated their candidness and approach.
The price for the repairs was very fair, in my opinion. And, the bike was fixed and ready to go ahead of schedule allowing me an extra day of riding.
Very happy with the entire experience and will let my fellow bike riders know about BGI's new location.
Bought a used Jamis for my daughter for 50 bucks! Front tire was flat 2 days later and they made good with a new tube for the price of "on the house". Thanks Ethan.
Worked with Jeff, very helpful and friendly. Gave me a great deal on my wheel repair.
Very good customer service!
Excellent service, personable staff
Great service on a bike purchase!!
Stopped by the new shop on W. 106 with flat tire. Tech went above and beyond. This is the first bike I have owned with tubeless tires. He walked me through the repair process for the tire and gave my bike a quick check up as well. Glad you have a store near me.
Very helpful service department
The Staff was nice and helpful. The bike was great.
Very proactive about helping address problems, as well as potential problems, and making recommendations. Willing to walk thru the problem and show what is going on. Good guys! Great service!
Walked in with a maintenance need and got the right parts and great advice in very short order. The guy I talked to was super friendly.
Great customer service, fair pricing and efficient timeframe.
Thank you to the staff members that were so kind to my autistic son. There patience and kindness was a true blessing during our impromptu bike shopping.
The tires needed were good and the tubs were good. The service was excellent.
The staff is very knowledgeable and attended to me needs quickly. Thanks, Name removed
The customer service is the best I've seen and I've visited many shops.
All of the guys working that day were very helpful and friendly! First time coming in. I’ll be back now.