Grand 16 Pier Park
500 South Pier Park
Panama City Beach
FL 32413
United States

Guest Testimonials

Report a concern   April 1, 2025 — Rated 9 out of 10 by S.B. Grand 16 Pier Park
What did you like about your Santikos experience?

Nice theater-not cleaned between showings, that was a bummer. Glad we went on Monday and not Saturday when the shooting happened.

Report a concern   April 1, 2025 — Rated 10 out of 10 by J.S. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean and comfortable.

Report a concern   April 1, 2025 — Rated 10 out of 10 by Charles Eugene Gaddis Grand 16 Pier Park
What did you like about your Santikos experience?

GREAT EXPERIENCE, CLEAN AND WELL MANAGED!!
Report a concern   April 1, 2025 — Rated 10 out of 10 by J.T. Grand 16 Pier Park
What did you like about your Santikos experience?

Nice theater a relaxing experience

Report a concern   March 29, 2025 — Rated 10 out of 10 by D.W. Grand 16 Pier Park
What did you like about your Santikos experience?

Friendly staff
Report a concern   March 23, 2025 — Rated 10 out of 10 by M.G. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean! Great location and nice employees
Report a concern   March 23, 2025 — Rated 10 out of 10 by A.G.G. Grand 16 Pier Park
What did you like about your Santikos experience?

My father-in-law lost his cell phone in the recliner. We went back and the manager found it (even went into the theater while another movie was on because he knew his phone was important).

Report a concern   March 21, 2025 — Rated 10 out of 10 by M.J.L. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean theater
Comfy seats with great views no matter where you sit
Report a concern   March 18, 2025 — Rated 10 out of 10 by C.T. Grand 16 Pier Park
What did you like about your Santikos experience?

The comfortable seats!!! How fast and easy it was to get checked in and to our theater
Report a concern   March 16, 2025 — Rated 10 out of 10 by Tammie Johnson Grand 16 Pier Park
What did you like about your Santikos experience?

We enjoy your theatre, but it is quite cold. A blanket and coat are needed. A couple degrees up would be great!
Report a concern   March 16, 2025 — Rated 10 out of 10 by Etta Bertram Grand 16 Pier Park
What did you like about your Santikos experience?

Loved the chairs and ease of buying tickets online

Report a concern   March 14, 2025 — Rated 10 out of 10 by J.M. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean, friendly, comfortable seats
Report a concern   March 12, 2025 — Rated 10 out of 10 by Elysiakovach Grand 16 Pier Park
What did you like about your Santikos experience?

We greatly enjoyed our time there watching a movie and eating popcorn. Everything was clean and comfortable and the customer service was friendly and helpful!

Report a concern   March 11, 2025 — Rated 10 out of 10 by R. Grand 16 Pier Park
What did you like about your Santikos experience?

Great movie and easy booking.
Report a concern   March 7, 2025 — Rated 10 out of 10 by C.S. Grand 16 Pier Park
What did you like about your Santikos experience?

Seating. Ease of entry/exit
Report a concern   March 6, 2025 — Rated 9 out of 10 by Kelley Price Grand 16 Pier Park
What did you like about your Santikos experience?

I love Tuesday Deals and the reclining seats.
Report a concern   March 3, 2025 — Rated 10 out of 10 by R.K. Grand 16 Pier Park
What did you like about your Santikos experience?

Lot's of movie choices. On the downside, my seat, G7, Theater 15, the cushion in the back of the chair is in serious need of replacement. I moved to the empty seat to left so I could sit comfortably.
Report a concern   February 27, 2025 — Rated 10 out of 10 by K.S. Grand 16 Pier Park
What did you like about your Santikos experience?

Discounted movie and refreshments

Report a concern   February 26, 2025 — Rated 10 out of 10 by Wendiesavage Grand 16 Pier Park
What did you like about your Santikos experience?

Loved that my son could enjoy the long peir and a doon buggy wheelchair for free!
Report a concern   February 26, 2025 — Rated 10 out of 10 by T. Grand 16 Pier Park
What did you like about your Santikos experience?

nice facility
Report a concern   February 25, 2025 — Rated 10 out of 10 by C. Grand 16 Pier Park
What did you like about your Santikos experience?

Clean theaters, quick lines and an overall easy experience.
Report a concern   February 25, 2025 — Rated 10 out of 10 by Staceyrobertson Grand 16 Pier Park
What did you like about your Santikos experience?

Great seats, easy online purchasing, easy checkin when you arrive, I get to butter my own popcorn.

Report a concern   February 20, 2025 — Rated 10 out of 10 by N. Grand 16 Pier Park
What did you like about your Santikos experience?

Very comfortable seats for watching the movie. Great online ticket buying

Report a concern   February 20, 2025 — Rated 10 out of 10 by D.M. Grand 16 Pier Park
What did you like about your Santikos experience?

Nice staff, comfy chairs, fresh popcorn and of course, the movie!
Report a concern   February 16, 2025 — Rated 10 out of 10 by Mary Mattern Grand 16 Pier Park
What did you like about your Santikos experience?

I live the seating and the staff is always friendly. I choose to drive the extra to go here rather than the brand new one for these reasons. I like the Momday and Tuesday price breaks as well.
Report a concern   February 15, 2025 — Rated 10 out of 10 by Justin Lee Grand 16 Pier Park
What did you like about your Santikos experience?

No usher to check tickets or welcome guests. I spent $50 for two tickets, but could have EASILY just seen the movie free as there was NO staff presence on the lobby floor. Lobby was dark(?) and uninviting. Is Santikos saving money on staff AND electricity? Concessions staff was fast & friendly, per the usual. Napkin/straw/condiment station was stocked, if a little unkempt- not a problem and not out of the ordinary. The build-in trash area at the entrance of Auditorium 16 was filthy. Trash on floor, buckets' worth of popcorn on the counter where the actual can was hidden. It appeared to not have been cleaned for hours. Previews started 10-11 minutes late, and there was no pre-reel/Noovie- just quiet and dark. I love previews, but they should start at the showtime, not over ten minutes late. The actual screening of the movie was flawless and I genuinely enjoyed the movie itself. I stopped to perhaps grab a promo poster upon leaving, only to see there were none; strange for and "Imax Fan Event." My son laughed that I expected a poster, considering the state of the theatre.
I am saddened to see the current state of The Grand. We have been attending since opening day in 2007 or so, and my son has grown up visiting this theatre more times than I can count. I will continue to visit as it is only a mile away and is among my favorite things to do in PCB. However, please invest in enough staff to welcome guests, take tickets, and give directions. Please invest in enough staff to clean lobbies and auditorium, and to start movies on time. Please invest in whatever is needed to brighten(?) the lobbies and make Thee Grand more welcoming.
I truly would like to continue to enjoy visits to one of my favorite businesses in Pier Park.

Report a concern   February 10, 2025 — Rated 10 out of 10 by T.P. Grand 16 Pier Park
What did you like about your Santikos experience?

Reclining seats, good selection of tomes
Report a concern   February 10, 2025 — Rated 10 out of 10 by Ashley Walker Grand 16 Pier Park
What did you like about your Santikos experience?

Seating was very comfortable

Report a concern   February 9, 2025 — Rated 10 out of 10 by C.G. Grand 16 Pier Park
What did you like about your Santikos experience?

The ease of checking in when I got to the theater.

Report a concern   February 5, 2025 — Rated 10 out of 10 by Williamlyle Grand 16 Pier Park
What did you like about your Santikos experience?

From every little detail, purchasing tickets, cleanliness, friendly staff, picture quality. 100% the best around.


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