Customer Testimonials

She was friendly, informative, and thorough.

I like the way the service was explained to me. I like that the tech was very thorough in addressing our issues surrounding ants inside and out. I like that the smell of the chemicals used were NOT overbearing. The Tech showed me where our troubled areas were and explained how the products work and to be patient in eliminating the problem. The tech was very polite and sensitive to my husband's health concerns using his products. ~Cynthia~

Great service. Solved our spider overrun issue (poor spiders but there were just too many). Explains what they're doing and have solutions.

Technicians are always on time and do a thorough job

The technician was a different who seemed not engaged. He did not let me know when he was done or explain what was done.

Great service, professional, on time. No overselling. Thanks

You are very professional and courteous when you call to arrange the time for your people to show up. The crew that comes out are very friendly and on time

Flexible scheduling, knowledgeable technicians, clear explanations, effective treatment. A week and a half after the first visit for little black ants, the ants were still busy in and around the dishwasher although less numerous. The company easily scheduled a re-visit (included in the contract) and the technician spent an hour at no charge performing a treatment focused on the kitchen and washer, keeping us informed as to what he was doing and why. This has been our first experience with the company, and we're impressed and satisfied with the work they do and how they do it. High marks all around!

Great service, great customer service!

Professional, on time,

Muy buen servicio definitivamente los recomendaría

after a long time with another service you finally fixed my problem. Technicians are very nice.

I'm happy with the termite mitigation services that I received from HomeShield. I felt the effort put forth by my on-site technician Karter was superb. His attention to detail was excellent, and he clearly demonstrated subject matter expertise during conversation. Every exposed wooden surface was sprayed with Bora-Care, so I feel I got great value.

Came out a second time for treatment of ants and still came out for the quarterly treatment.

Efficient, courteous, punctual and effective service.

always friendly and kind staff!

Exceptional service. The technician is very knowledgeable, polite and helpful.

The tech was knowledgeable and friendly. He quickly but thoroughly inspected our house plus took time to answer our many questions.

Responsive. Keep coming out until the pest problem is resolved.

Every technician and employee I have dealt with has been knowledgeable and pleasant to deal with.

Great!

Honest, thorough, explained everything clearly

Joaquin was great. Communicative and efficient. Thank you!

I am thrilled with this company—no ants, mice, or rats.

So far, my requested treatment for ants and mosquito control seems to be very effective.
Communications with team members is excellent and the control technicians have all been extremely personable and professional.
I definitely would recommend the services of this company to anyone that might require such services.

Service is reliable and friendly customer service representatives.

You follow through No matter what you require with service and the problem is taken care of!

Called 30 mins before arrival, arrived within the expected time window, offered to wear shoe covers inside the home. Was able to quickly and thoroughly complete the treatment inside and outside the home. Very friendly and professional demeanor. I hope that I continue getting the same staff member for the subsequent treatments.

the last service was very good.

I’m extremely pleased at how my concern has been addressed and resolved with only 1 phone call to my Walnut Creek Rep! Kudos Luis!
You not only listened but also heard my issue, you offered clear explanation and provided the remedy solution. You get it Sir! I Salute and Applaud your service! Antioch Ca