Customer Testimonials
It worked..
They replied to my needs very quickly, in fact, they were here the very next day. Everyone, from Bonnie, Trevor, Tim and all whose names I forgot , could not have been any nicer. They worked quickly and were great with the clean up. I found every one friendly, courteous and genuine in their concern that I would be happy with their work. I would recommend them in a second.
Excellent communication, arrived on time when scheduled and performed all of the work professionally. The crew worked efficiently and cleaned up everything when they were finished. I would highly recommend.
Our contractors were amazing, they left our basement in better shape than before. The entire team has been sympathetic to the situation, and helpful in coordinating the claim and work. This is our second time working with them and will definitely do so in the future if needed.
very happy with the effort that was put to complete the job to my satisfaction very happy with the completed job
Very quick to come and and resolve the issue with no headache and great service. Even better explanation of what the process would be and how the insurance process generally worked so it made it really easy to go on with our working day while going through repairs.
My basement is a nightmare, full of stuff like a garage. I had a leaking sewer pipe. They did a great job getting everything up off the floor and on blocks. My basement was back to normal after about a week.
Excellent customer service. Tim was great at communication.
I used servicemaster for water mitigation services after some sudden water damage to my condo. Although it took a while to begin service, this was in no way their fault. There was a winter storm before my water damage happened which was bad luck for all. I would say the wait was worth it and I am happy with the service provided. Cameron was very helpful and friendly and the work was done within his estimated timeframe. They work with my insurance which was great. My condo is now dry and clean and ready for rebuild! Thank you!
My house had interior damage as the result of a roof leak, and my family chose ServiceMaster Restoration EMT to handle the mitigation and restoration services. Their Emergency Management Team (EMT) was fantastic! The project coordinators, Don and Patricia, made sure everything went smoothly and efficiently. The EMT technicians, Daisy, Chris, and Luis, were friendly, professional, and very knowledgeable. This hard-working crew got the job done right! We highly recommend ServiceMaster EMT for any restoration needs.
The guys kept me informed all the time when they were on the way and when they arrived they did the work well. I would use Service Master again if I needed them
Very polite, tried to get repairs done quickly.
The reason that I would recommend Service Master for Mold Mitigation and removal of effected material is because of Ricky Rodriguez. Ricky was professional, respectful, thorough, and explained the process well. The demolition and clean up were both done in a organized and well planned process.
Ricky and his associate worked well together and utilized the equipment needed for moisture removal and kept our home clean during the process. Thank You!
Great communication, on time and very informative. Definitely would work with this company again.
Excellent customer service, very organized, they completed their work as it should be.
Thorough, professional, timely.
Great customer service
Everyone I spoke with from the start of the process to the end were so kind and helpful.
Steve who initially took my call, he first came to look at the situation I had, and was so reassuring. Jeff, my project manager, explained the whole process and answered all my questions. Denise and her team were amazing! She told me she would take care of everything and left me feeling very reassured, I didn’t have to worry about a thing. And she was so right about that! She explained everything they would be doing and took great care of my belongings. She also brought laughter to her work and made a very stressful situation feel less stressful. I would highly recommend Service Master to anyone!
quick and polite
Very thorough. Explained all steps
Everything well considering, that mess. James explained the going's on,as it happened.
Their response is quick!
The job was done very well.
Thank you
They were fast and efficient.
Good personal!
Great team, very professional and friendly.
The team was very professional and kind during all interactions during a difficult time of have my home turned upside down.
The communication with client and professional staff.
I appreciated the customer service provided from start to finish. You explained in detail the work to be performed. Your staff who were doing the cleaning were thorough and careful with all things. Questions were promptly answered. Thank you for excellent service.
Fast friendly and professional