Customer Testimonials
I have had no major problems with your products and service is reliable
The customer service is much improved. The service technicians are always great
Great service!
Automatic delivery
Excellebt service, pre-paid programs offered. Assistance in "jump starting a furnace if needed. I have been a customer for over 25 years and I love doing business with Downeast Energy now Superior Propane
Always on time with deliveries.
Recent (early November) technician call to restart boiler at 85 Frazier Pasture Road, Ogunquit, was superior. The technician restarted the boiler (despite age of boiler) and agreed to set up installation of new boiler. They did an excellent job. Very impressive service.
I had an issue and a representative called me and we worked things out. I was very appreciative of the personal attention I recieved.
Excellent and timely deliveries.
Agent was easy to deal with and answered all of my questions.
Efficient. Can always get a service call scheduled if necessary
Timely and professional personnel
Fast response to request for delivery.
After having an issue and commenting on it, They reached out to me to work out a good solution for me. So friendly and helpful!! Don’t hesitate to reach out to them if you have any issue. They are there to help.
Rachel was a pleasure to speak with and was extremely helpful. They are so lucky to have her.
Thank you again for helping me.
Very cordial to their long customers.
Service people are great. Every year they do a thorough maintenance check of the furnace. Whenever I call with a question the person is very patient and helpful.
Reliable, timely deliveries.
I filled out one of these forms recently and was ACTUALLY called by a customer service representative who offered me a protection plan that was priced significantly below what I had paid last year for oil. This is will be a real savings for me this winter and I appreciate that the company was responsive enough to read a customer's comments and reach out to offer a solution. DownEast/Superior has my business for the foreseeable future.
The staff is very friendly, the service is quick and the prices are pretty reasonable.
Prompt delivery
Dependable service
Always prompt.
The people are always friendly and helpful
yes
I never worry about running out of propane.
Prompt service
The delivery drivers are professional and park in the street to protect my new driveway.
You do what you say you will do and the work is always well done.
Friendly, honest, understanding and local, not Big Cooperate company.
Efficient.
Reliable.
Delivery is timely.