Customer Testimonials
Employees are nice
Great service
We have been customers of Downeast Energy for many years. They have always been responsive to our needs for regular service and emergency services. They have installed propane for our Renai heater, tankless water heater, gas stove and Generac generator.
Service technicians are professional and friendly. They answer all of our questions and concerns.
Showed up when they said they would and then proceeded to do a great job. They kept us informed and lets us know when it was completed.
They do a great job on automating refilling our propane tank. Pricing is reasonable.
Great customer support
We have been pleased with the service.
ON TIME SERVICE .
Although your prices are slightly higher for propane I do like the fact that your customer service is getting better. Plus I now know who to talk to for special high volume pricing
I always get service when I need it, and it is easy to pay my bills.
feel like Im getting good pricing
Good service
You always do my delivery without me calling automatic fill I like
I have always received quick service and the technician who services our home is a true gentleman. He works hard and gets the job done quickly and safely.
Great prices and service.
Efficiency of the automatic delivery and good customer service!
very knowlegable, efficient, on time, personable
Very pleasant people and prompt service
The Kennebunk office is OUTSTANDING!!!!!!
Rachel Smith is an example of what customer service is all about. She is a huge credit to your organization; she is the epitome of what a representative of your company should be—truly a role model.
Always there when I need them.
I was very impressed by the coutesy, professionalism and help given by your agebt, Tori when I called with questions about my new account today. I have moved recently and so navigating changes has been a challenge
Everything
Service always great !
BEST CUSTOMER SERVICE EVER!
Helpful, fast, patience and a pleasure to speak with.
The technician, Matthew came on time and was very efficient !
Great service. Excellent website.
Services were performed in a timely manor.
I don't have to call when running you just come out. Nice. No hassle.
We have had issues with our heating system in the past, for some reason it always happens on holidays. Downeast has always made sure that our heat is working even if it is the night before Thanksgiving. Your company is a stress relief which is nice. Thank you
Service people are super helpful and friendly.