Customer Testimonials
Always there when needed!
Price
The staff that I worked with were very professional and personable
Friendly service; willing to work with us on pricing; like the automatic fillings, as needed, and the set rate plan.
Timely delivery of fuels. Great pricing. Good payment plans. Good accounting and contract administration.
Great customer service on phone and by driver. Thank you !
To date, your service has been timely and dependable.
Always anxious to be able to negotiate the very best price for an annual agreement.
When I called on Mothers Day this week to report a possible propane leak, the repairman was dispatched without any hassle, he showed up in less than an hour and repaired what was simple but could have been a disaster immediately. We were very impressed with the responsiveness.
Excellent service!
On time every time.
Always friendly, helpful and professional!
Very happy with there service department. Bob was very knowledgeable friendly. So yes I would always recommend your company.
Timely service, friendly support.
Downeast service is simply excellent! With Auto-Fill, we never worry about having our propane tanks filled when necessary. The Downeast staff are always responsive to any questions or concerns. We have been satisfied Downeast customers for over 20 years!
On time delivery
Although I keep hearing that DE Energy is more expensive than other companies, I really appreciate the reliable service and the helpful people when I have a question or concern.
When we installed a generator, the process was quick and easy, thanks to DE working so well with our installer.
We chose DE because it was a Maine company. I'm sorry that's no longer the case, but I haven't seen any changes since that happened. Thank you!
Good service!
Always delivered on schedule
Great service and professional drivers. Staff is very courteous and educated.
Customer service was very helpful in scheduling my service and took care of my concerns!
Rapid response to telephone requests
Professional techicians
Staff members are always pleasant.
You are prompt and your customers get to talk to real people who work for you
We have been customers since 1987! The men who come out are polite and friendly. They answer our questions. And they come right over when we call.
We have friends who call around and get the cheapest price. They can get oil from a number of different places. We don’t play those games. We respect Downeast and they respect us.
On time, courteous, responsive
Propane delivers always on time
Reliable and professional.
Reliability, cordiality, and courtesy - your hallmarks!
Service was great