Customer Testimonials
Your automatic delivery is dependable. The staff is friendly and helpful. I also appreciate the discount based on my church membership. And I have been a customer for almost 20 years.
Dependable
Professional and friendly- people make a difference
Appreciate the quick response and customer service I receive each time I interact with Downeast/Superior.
I never have to worry about delivery of my oil and I am very happy with furnace cleaning as well.
The service
Been a customer for over 25 years. Have always had great service and professional customer service.
Great service!
Very professional in all areas
They gave me a very good price per gallon on the propane
We are very pleased with the service and response we get whenever we call or have questions regarding billing or deliveries. Thank you for the many years helping us stay warm and comfortable through the winters in Maine. Ed & Marylyn Last name removed
Very good!!
Downeast is responsive and reliable for providing our propane needs and services when needed. That combination isn’t easy to find today.
Very quick service! very polite!
Quick response to my propane concerns.
The lady who assisted me was absolutely wonderful. I really appreciated her excellent customer service. I had a great experience and was very happy with the assistance she provided. Thank you!
Good customer service, timely delivery, contract covers furnace maintenance
Always very courteous and helpful.
Efficient, pleasant and informative
I’m a new customer as of October this year and the service was fast, very reliable, my delivery driver for the oil was very kind, friendly and kept in contact all the way to he delivered my oil..
Customer service is a live person
Consistent service
Customer service representative named Nadia. Exemplary service, patient to understand & resolve my issue, took steps to satisfactory resolve. And she was ever-pleasant. A very valuable member of your customer service team & excellent representative of the company as a whole.
Reliable
Friendly service - phone, on-line and from drivers
Knowledgeable reps
Auto delivery works very well
Delivery drivers are awesome
We have been with Downeast/Superior Plus for 8 years and see no reason to change.
Just hard to make payments on line usually takes five times before it go through.
Great service to
dependable delivery service
Always professional and prompt.
I called for a propane refill and they notified me when it would arrive and it did!