Customer Testimonials
Prompt service, reasonable prices and always show up
When my propane gets low, they are there to fill my tanks. The service men are very polite.
Excellent and prompt service. Also very accom odating to indivual needs..
The delivery drivers make the company great. The driveway into our house is not the easiest approach, sitting down a hill and over a stream, but our delivery driver handles it with ease. We trust him to keep the oil flowing during the winter and have never been disappointed.
Great device and delivery.
Propane is delivered on a timely basis. Very dependable service.
I like the customer service and friendly attitude even after having to explain things for me a couple times!
Also the quickness of the delivery was top notch!
Professional, courteous and helpful employees
Everything is easy….. automatic delivery timing, courteous driver, communication and making payments.
Knowledgeable service people!
i never have to worry about heating and cooking
Delivery man Kenneth was outstanding and very professional in providing our multiple location fill ups! All around very good image for your company! Ray Lavoie in Mechanic Falls
Service is great. Auto fill so don’t have to worry
I was able to request delivery on line, which was very easy. Fuel delivery arrived in 2 days. The web site was clear for both requesting delivery and paying the bill.
Your speedy as well as your kind and helpful responses!
Easy to set up
Fast service
Great service
Spoke with customer service yesterday (long wait but they made us aware) and she was great! Pulled up my account and had tons of datapoints! She said it would be 2-3 weeks before a K1 delivery which was fine! And they came the next day! Thank you for personal and knowledgeable and exceptional service! Beth
I am a new customer !
Came out to fill tank / checked lines.
Notified me when they were arriving !
the great price and dependability.
They have been super responsive whenever we needed anything from propane deliveries to hot water heater repair. Highly.recommended!!
I was very concerned with the new way it is determined when an automatic delivery is made. In the past we always received a delivery by the time our gauge was at 10 percent. This mo th we were down to 6 prrcent and it was the weekend so I was unable to speak to anyone. I called on Monday and was told we were scheduled for delivery that day. I was very pleased to receive a call apologizing for being caused stress. I was assured going forward we should not get so low. We have been with the company for years and have always received our deliveries in a timely manner.
I never have to worry about running out of propane.
Have been a customer since 2008...deliveries have always been on time...lately I know it has been tricky to get in touch by phone but I am sure the kinks will be worked out. No real complaints.
Reliable deliveries and responsive customer service.
That you take care of business
Delivery guy was great!!
Downeast Energy provides excelent serviice,at a fair price. I can only hope that it will continue now that they have been swallod by Superiior Propane.
Even though we did not get the path shoveled, the driver delivered to us anyways. This was greatly appreciated!