Customer Testimonials
Excellent staff -- very helpful.
You monitor my gas regularly
The technicians did a very good job moving my propane tank.
I needed you to just my propane costs as they were very high. After a brief conversation an adjustment was made to my satisfaction. I've been a customer for about 40 years.
It has been great working with Downeast. They get out at the right times and get things fixed up and ready to go
The person who delivered our gas. Very helpful
Print delivery and clear communications.
Everyone at Down East were helpful, friendly and polite. My deliveries were on all time.
Fast and efficient
We have been a customer for over 30 years and are very happy with your service for the most part.
The technicians are the best! Very courteous and knowledgeable.
Fast and prompt service and and knowledgeable technicians.
I've been a customer for years.
Respond timely to my request.
Thank you for all your help & reducing our propane cost per gallon.
Friendly, helpful, on time delivery
I answered this once, but it disappeared from my screen, so I don't know if you got it or not.
Reliable service!
Deliveries are received in a short time from requesting it.
Everything works - and they took action in advance to fill my tank before I had to call. That's a win.
Have been with Downeast for years and trust them to follow thru with service.
Scott, the delivery person, is professional and outgoing, and takes the time to answer any questions.
If there is a problem, DE gets right on it.
Quick and friendly service and prompt responses to my inquiries.
Delivery, Imdont have to worry about usage.
Your associates are very knowledgeable, professional and courteous
Due to the per gallon propane rate that I was receiving from Downeast Energy Being higher than comparable rates from other providers in my area, I was prepared to go to another propane company who provided me with a per gallon quote that was considerably less than the Downeast rate that I had been charged for my recent fill.
I figured I would give them a chance to adjust my rate to a more competitive rate for my specific service, so I called Superior and received a call back from Tyler Seibert. Tyler worked with me and offered a very reasonable rate as an adjustment to be applied to my current bill.
Tyler was personable and professional, and did what he said he would do. He is a positive reflection on Superior Propane and Downeast Energy.
I plan to continue to be a long-time loyal customer.
I love that it is local! When I call or have any needs I get an associate who is in my state and knows what I am talking about when asking questions. I rarely have to call though because their deliveries are on time, their billing and plans are for me, and overall they've got it together!
Excellent customer service and prompt delivery of products.
Always prompt service. The last few years youve sent subcontractors to my residence for repairs due to tech shortage and they've all been great! Oil/propane deliveries are always done within a few days or a weeks time. I've been a customer for over 20yrs and I'm very happy with Downeast!