Customer Testimonials

Great prices and selection on bikes. Friendly service and knowledgeable staff. Highly recommend

Good quality items and a large variety to choose from depending on budget. Also- Tim tilton is the best there is. Please give him a raise and make sure he’s well taken care of. He’s been my racing secret weapon for years.

The help I received

Every time I've been there the workers have always been nice with me. I bought a freewheel cassette one day and the guy greased my hub and screwed on my cassette on my wheel Kool.

Customer service, repairs, knowledge, detailing, fitting and quality products. It’s been this way for for me for over 20yrs. My favorite 🚴 🚵‍♂️

quality and value

The Broadway store is very attentive to customer needs. They work hard to help their customers resolve their bike issues

Skilled bike repair

Service very friendly and responsive.

Knowledgeable, Friendly and helpful staff.

Always a nice 'hello' when I enter the store. Very quick to get unscheduled service. I'm sure I disrupted the service guys workflow but he never made me feel like a bother. Thank you.

My fitting with Tim was outstanding. The results of his adjustments plus his general advice are priceless.

Steve was incredibly helpful. He helped me choose the bike that best suits me and set up all the accessories for me. He gave me step-by-step instructions on how to take off the front wheel for easy transport and even loaded it into my car!

Really happy to have an in-house Trek bike fitter in the ATX/SA area. Thanks for the help, Tim! See you soon for a follow up!

The service was amazing! The entire team was knowledgeable and very helpful! This helped me decide what bike fit my needs best. I couldn't be happier with my selection! I will definitely be back for service and upgrades!

Convenient, professional!

Steve fulfilled every request and didn't try and sell me only things he had in stock. Kept me informed about the build

Service is unsurpassed.

Great service!!! The team there were welcoming and professional!! Fixed my bike right up!!

Great service from professionals

The guys who work at Trek Alamo Heights are always friendly and helpful.

Eddies muscles are #1!

So superb!
The guy who tended to my need was so canny and knowledgeable. His affable personality has left me in complete awe…

Very friendly and helpful staff.

Friendly staff, and service associates

Had some issues initially but the manager Jeremy made things right. I’ll definitely be coming back to get my bike serviced in the future.

The service and staff are knowledgeable and helpful! Jeremy shared his expertise about my needs to service my bike.
I feel confident with the service and help to ensure my bike is in proper condition and safe to ride. Friendly and always helpful!

Steven was especially helpful when I wanted to purchase a bike. He helped me find the right one for my height and activity level. Then, when I had a flat on the rear tire, he gave me a demonstration on how the change it. Very helpful.

Always customer oriented.

Helpful and prompt service.