Customer Testimonials

The small item I ordered was delivered to their store and this saved me shipping costs.

Everything. The shipping, customer service, pricing, and quality of the product. It was wonderful throughout the whole process.

The pricing was fair and order was available on time.

Always have a smooth and easy experience

Relatively easy to find the info or product I need.

All i can say is Awesome ...I never knew about Red Barn Trek Bikes Sales. I started looking at all the Mountain Full Suspension.The Bikes looked like New ,some with fine scratches ,and small chips. Then looked at the savings and then decided to purchase a like new 2024 Slash 8 9.9 XTR....When i ordered the Bike on a Monday it arrived that Thursday, Fast ...Brought it inside and started to unpacking .To my surprise the slash was packaged very well. small assembly and Air in Tires and i was good to go.....Now Waiting for Northeast Snow to Melt LOL,,, Thank you, Al

I was able to order my new bike just the way I wanted. It was great to have it delivered to a bike shop close to my home. Westfield motor sports had it built and ready in one day. The bike is perfect and I'm extremely impressed with the Dual Sport. When I sat on it in a local bike shop. It was perfect, I knew that was the one I would purchase.

Fast shipping and items fit and worked right away

I do think trek is one of the best shops with great help all around

Very helpful staff when I called to get adjustments and arrange return of an item. Appreciate the shipping and return process is included in the purchase price, as on-line purchase of clothing and shoes (without being able to try on items) sometimes doesn't work. Good option too to have items shipped to a local store or home. I had some difficulty setting up the account, and phone staff were able to help.

Excellent! Easy order process and the pickup experience was wonderful. Highly recommend! Anthony Hennessy the store manager was incredible and super helpful!

Great service and product. Hoping carbon warranty is as good as the public says it is.

Direct to customer approach worked well for me. LBS did a nice job with the set up. Would recommend.

Honestly it’s my first bike and I love it I love the color and how light it is I would definitely recommend it for anyone that’s looking for a good bike and it’s a smooth ride to be on trails or the street!

Easy searching and website navigation let you find your needs fast and precise. In addition to the experienced support via chat, Trek delivers a pleasant experience.

Great company, awesome products, superb service.

Always quick and accurate

Great experience!

Great product!!! I can enjoy my bike riding for hours in these cycling shorts, Love them!

Free shipping if picked up at stores. Some great prices on apparrel and bike equipment.

My purchase and ordering experience was seamless with Trekbikes. Very satisfied!

It was easy to order online. Very smooth online ordering process.

Excellent experience. Prompt delivery. Discounted price. Low shipping charge. Easy assembly

Great options for finding what you need, simple check out and really fast shipping with helpful tracking updates!

Easy and efficient.

The customer service is top rate. Any question I have about my Tip Fuel or any parts I am looking for are answered quickly. I also have a bike from another top manufacturer and I can never get ahold of anyone or get my questions answered.

Ordering my bike was very easy. It came several days ahead of the original schedule. The packaging was absolutely phenomenal. Absolutely no damage whatsoever, also all the tools and instructions to do the last few pieces of assembly were included in the package.

I ordered the part and received it

Customer service, great range of products, cool brand

Return policy, I like how Trek stands behind the products they sell. The quality of bicycles and accessories are outstanding.