Customer Testimonials
Professionalism and friendly people!
Freeman Gas is great! Their customer service department is very responsive and helpful.
Very prompt service with filling our propane tank.
Friendly and didn’t have to wait long for the propane
good call out service for gas delivery
Excellent service.
Feelings of security knowing tank was filled, especially this time of year. Ours whole house Generac runs our home when we experience downed trees and power lines.
Great staff. Prompt service.
Good Service!!
I ordered propane and it was delivered fast at a reasonable price.
Great service. Friendly staff. Very helpful.
The “10” I gave was mostly for the girls in the office I deal with when I call with questions or concerns… always friendly, patient and eager to help.
Great Job..... Good internet site......very intuitive..... quick response...... in and out.....no issues!
Very responsive - been a customer for 10 plus years!
Love Marty! Very responsive to my call to take care of filling our propane asap.
prompt service.
The company is responsive to our calls and our delivery guy Marvin is really great. Such a big difference from the national company we previously used!
So easy to schedule on line.
Fast service at the desk and on delivery! All around very polite and very good customer service qualities !
The people in the Ellijay office are friendly, and knowledgeable.
Friendly customer service, price competitive, techs' knowlege
prompt deliveries and courteous employees
Mark our service guy is awesome.
Team was professional and kept me informed of all issues.
They give you a Personal touch! I have been a customer since 2012. I feel safe, protected and know I can count on them!
I was told the day before that it would be 21 days before someone came out and I had service on he next day. I also learned how to read the tank gauge.
Response time was excellent
Brent and Jamie were great!! On time and very responsive.
Have always been very helpful and knowledgeable about there services. Only problem getting someone to talk to. Too reliant on the computer side which is a little schetchy.
Overall, you have been great to work with.
My only complaint stems from the automatic monitoring of the propane level in our tank. When I physically checked our level the dial showed just over 40%. However, the online cite showed us at 63%. When the delivery came a few days later the gentleman pumped 293 gallons into our 500 gallon tank - bringing it up to 90%. The math doesn’t add up. 90% of 500 gallons is 450 gallons. Minus the 293 pumped in is 207 or roughly 41% —- which is what I saw, NOT 63%. The online monitoring system is far from accurate based on my observations.
Again, aside from the monitoring system, we’ve been very pleased with the service provided.
Thank you.
Had a terrible experience when calling superior gas. It took me 2 weeks of calling and being put on hold for at least 30 minutes at a time.
I was about to cancel everything and contact another company when I was finally transferred to Freeman gas in ellijay. They were very courteous and extremely helpful. The service men that came to my place to do the job were overly nice and helpful.