Customer Testimonials
Promptness
Service and best price!
Everything was perfect from ease of scheduling to professional delivery service. Our delivery was prompt & driver #900228 (sorry, I forget names) was great & professional! Thank you!
They get out and get the job done at their earliest date
Installed a 500 gallon propane tank in a difficult to access location on my property!
Al, our gas deliverer is a great guy! Always helpful!
Always get quick service.
The call service center is absolutely horrible, but the staff at the office are AMAZING!!!! I will only c a ll the service center if there is an emergency for a leak, otherwise I will go to the office directly, a 45 minute drive, but they are phenomenal and so helpful and nice.
Prompt service.
Fair pricing and quick delivery.
Has provided good service to me for over 20 years.
Always so friend professional
Did what they said they would do. Thank you!
Responsive.
You guys are very easy to do business with. All it takes is just 1 phone call and you're good to go. I'm glad we chose Freeman Gas/Superior Propane for out LP gas needs.
The telephone service leaves a lot to be desired. I waited on the phone for over 20 minutes for an agent to pick up, and finally just hung up. I then called Marty Pankey who took care of me right away. Thanks Marty!
On time with the notice of delivery that I requested. Driver was professional and courteous but didn't waste any time.
Very pleased with Freeman Gas employees and service.
Everyone that came out and in the office was so nice. Great customer service.
The prompt service.
Quality Service
We like this service.
Watched wifi meter on tank and got here with 25% left. Nice service and billing shortly after on time.
I didn't get notified that propane had been delivered. I used to get a receipt by the door, then by email. I got nothing until I received this survey. Also, when I went to the website it didn't tell me how much propane was delivered and the price per gallon, but I paid the bill anyway. It's just not customer friendly anymore.
Prompt service
The people at Freeman Gas are truly outstanding. They are helpful, professional, proficient, and a pleasure to deal with. Both the folks in the store and the installers were terrific. The only snag was the process of setting up my account with the parent company. Long wait times on the phone and highly inefficient path to getting set up.
None the less the experience with the folks in Ellijay was outstanding!
They're my Local Propane Company. They ALWAYS do what they say, Show up when they say they're going to and Should something go wrong, They make it Right! The Ladies in the Ellijay Office are the Absolute BEST!
Don’t have any complaints
Very prompt service. Friendly staff.
Reliable