Customer Testimonials
Customer service, ease of ordering gas aa being able to repurchase gas
We weren’t expecting service for ten to fifteen days and the gas was delivered the following day.
Great service and friendly staff
The delivery personnel are amazing.
I wise there was a number so we could call direct!
The nice local lady who answers the phone in Ellijay. She really has excellent customer service skills.
Wonderful service, quick response and friendly delivery technician
Easy request. I like talking with the local branches Ladies.
We were quote to have tank fill in two weeks but they got it done in two days. Al, who filled our tank was knowledgeable, friendly, and quick.
They come when we need them.
We called just a few days before the big ice storm was supposed to come. We were told we could expect delivery in 7 to 10 days. We were very pleasantly surprised when two days later the truck was pulling into our driveway and filling our tank! Awesome service.
Very efficient, and delivered in a timely fashion.
Very much appreciated the service.
All of the work force, from office help to gas delivery people, have been extremely pleasant and helpful! Thank you!
Victoria in the office is very pleasant. The man who filled the propane was very courteous and did a great job!
Always come out and help and take of tanks. Hard to get on the phone sometimes but the work always gets done and feel safe.
Timely delivery in face of inclement weather
Very positive folks and kind. They work really hard to get to you when you need them!
Quick service
Everything went great and with a smooth process.
I am a new customer and set up my service in late December. There appears to have been a miscommunication about my safety check and automatic refill. When the storm was approaching this week I called and spoke to someone in your call center. His attitude was that it was to bad if my tank was on empty and that they would schedule my safety check which was never done sometime in the next 10 days and would not fill my tank until that was done. I drove from Florida to Ellijay the next day because I was so concerned about my home having no heat with an ice storm approaching. I went to the office in Ellijay with the thought that I would cancel my service due to poor customer service but was met with the opposite by the people in your office. Tammy listened to my story then took me to Victoria who immediately got Mike to come out and do the inspection. Mike helped me understand how my furnace and fireplace worked and patiently answered all my questions. My tank was filled the next morning. Because of the excellent customer care these 3 employees gave me I am now a customer for life.
They were all very friendly and responded super fast.
Great delivery time. Respected property when delivered.
Online scheduling was easy once I understood what you needed in the options, service, like always was very quick and the staff we have here in Ellijay, GA is the best. Our delivery driver was quick, courteous, and friendly. Trying to stay out of his way while I did ask him a couple of questions and he was great.
Great service during the winter storms…can always count on them!
Timely and professional
The driver was very helpful and friendly.
Quick and efficient
We're in a fix and Freeman helped us out! Thank you!
Ordered LP on Tuesday, was delivered on Thursday. Ahead of a major storm.
Thanks
Tom
Your customer service is top notch! We have talked one on one with several people at the Ellijay location and they are so nice and eager to help. It truly shows that you love your job and love your company.