Customer Testimonials
Regular fill ups without having to ask.
Easy to schedule. Knowledgeable and professional technicians and courteous service across the company.
Service and lovely office staff.
You guys are always on time filling up. You have promptly responded to any service calls we have ever had..
Very friendly local office.
Fills up tank without me having to call. A big plus!!!
Staff are always friendly and helpful. Pricing seems competitive.
Their customer service is the best. When I screwed up the signing up for automatic billing, I got a call asking me if I'd meant to pay through auto or check. I was very happy to get that call as, due to my error, I'd skipped a month. So now all is settled and I am very happy.
Everyone is so nice. Deliveries in a timely manner.
On time.
The gentleman, Ron, who delivered our propane was courteous and professional. He spent some time patiently answering our questions and helpfully offering advice.
Your service was very responsive to my questions and my request.
Prompt response and great delivery! Also extremely helpful in properly preparing new build for safe and covenant use of gas!
Friendly and efficient
Friendly and prompt service. Didn't have to call for a refill this last time.
Friendly, personable manager. Great to work with.
Your company anticipated my needs.
I don't have to worry about ordering gas, due to automatic delivery drop and payment is based on Freeman notifying my bank of invoice amount, with automatic payment. Freeman will service my gas operated equipment when asked and they schedule repair person to handle.
Representatives in awesome are fantastic. Now just waiting on Bill so I can pay. That part is slow and need to know amount to pay for discount. I know of an individual who missed discount because he did not receive bill until it was too late to get discount to pay early
On time, professional
I ran out of gas for my tankless water heater; therefore, I called the next morning to request a delivery to my house. I had an appointment within three hours of calling the office. The lady I talked to was very understanding of my situation. She placed a work order for me to get a delivery first thing.
The driver came promptly and filled my propane tank and relit the burner. It was a matter of a minute until I had hot water! Yay! He was professional and very nice. I’m so grateful for Freeman Gas being so attentive to me. Otherwise my husband and I would have had to cancel both of our appointments due to no hot water. Keep up to good work!
First name removed Sorrells-Last name removed
Service
Fast delivery
The appointment to repair my fireplace (mostly cleaning) was scheduled to fit my calendar, the assigned technician arrived in a timely fashion and completed the work. So far, so good on the fireplace although I may have waited too long in the season to get the work done. That is on me and not on Freeman.
Customer service
The people. Great attitude and absolute professionals.
People are nice, service is fast
Friendly and professional
Haven't been with Freeman long, only since merger. as long as I never run out of propane in the winter and receive fair accurate pricing with good friendly customer service I will be happy.
Great and friendly service.