Customer Testimonials
The auto fill option is always on target.
Have NEVER run low on gas.
Great service - great customer relations!
Timeliness.
Always on time. I’ve never run out
Reliable service
Outstanding service.
Always keeps track of our tank and keeps it full
WE ETREGULAR FILL UPS WITHOUT HAVING TOASK
During the recent winter storms, both snow and ice storms, I was able to get a rep on the phone to order propane. My wait time was an hour on hold, not through any fault of Freeman, but due to high call volume. The rep was very kind and courteous with Superior (Freeman), despite having back to back calls coming at her non-stop. It took a couple weeks for delivery, but I was not in critical need and stated such when I ordered. Kudos to them for literally weathering the storm(s) and getting needed supplies to so many customers.
I love that they are on a schedule and I don’t have to worry about running out of propane. They know when to show up for a refill
Reliability
Generally easy to deal with. Appreciate still being able to work with local representatives.
Prompt and dependable service
No need to call or worry about running out of gas, they take care of it when it’s needed.
We’ve never given out of gas during the past 21 years. Plus real live people answer the phone when you call.
Dependable, friendly and easy to work with
Excellent service! Website payment system works well and is very convenient.
They have taken care of me for many years and always courteous and prompt with their service
Great service, nice employees!
Friendly workers and a pleasure to work with.
Don't have to check our gas usage. You fill our tank when needed.
The balanced billing is a great program.
Quick prompt service anytime very great service
Freeman has us on a delivery system where we do not have to order, an automatic drop delivery and an automatic debit to our account with FCB, keeps everyone happy.
Name removed
Great tech. Explained gas smell due to low tank. Same day service was welcomed
I’m on a schedule and they always show up!
Friendly staff. Great service. Quality work.
The local people worked hard to take care of my needs in a timely manner. The manager, Brad and office manager Amanda were very helpful and so was the driver. They need more employees and need the Clyde office reopened. Call centers don’t work. They don’t answer the phone and if they do, they tell you don’t have an account with them. They don’t know us or what they are doing when they are not local. That happened to me this past week. I am soo thankful that the sylva location was open and Amanda and the manager could help me as in fact I do have an account. The person at the call center that picked up an hour later did not know what they were doing. So to the powers that be, please listen to your employees on the ground. They need more help and know what they’re are doing. So thankful for my local Freeman employees that helped me.
Reliable continuing service