Customer Testimonials
Very quick service and technician was very friendly and informative.
The office staff is very friendly and helpful. The delivery people are efficient in their checking of my tanks.
Thank you for answering the phone during this chaotic week! Thank you for delivering to our house! First name removed & David Last name removed
delivered product as promised. Excellent knowledge from customer service personnel.
That you take responsibility for watching tank level/fill. Friendly and helpful staff but there is an excessively long hold time trying to reach someone.
Service man Josiah was very nice and polite and timely. I appreciated the quick response
Delivered propane right away.
easy to deal with
The driver was friendly and professional.
Personal touch talking to a competent and patient real person.
The products and employees of Freeman Gas in Brevard have been and continue to be excellent. My interactions with Superior Propane in Boston have not been so excellent however.
I was able to schedule my delivery online and my propane was delivered in just a couple of days.
Timely service
Since we have used Freeman for 10 plus years. They have always been very professional and responsive to any call we make regarding required service needed.
Effortless with no worry about running low on propane.
Everything
The Brevard is never open. Trying to call superior is impossible. Even the Hendersonville office doesn’t answer. I submitted a request for my tank to be filled, a week before the storm was due.my account showed I had 41% in the tank. I only had 30%. In December, my propane generator ran several hours, severely depleted the tank. I have 3 wall heaters, 2 free standing heaters, gas range and oven, a tankless water heater and generator. I’ve paid immediately after every fill up. I’m very disappointed in superior. You have left me in a very bad position with this massive ice storm.
I can depend on having my tank filled when needed. No fuss and done when needed. So great to depend on them
Always helpful associates and friendly drivers.
Great website to keep me informed as to my propane status
Reliability
Courtesy, prompt response to requests and consideration of my garden when tanker truck comes to fill us up.
Reliable!
Great jobs by your scheduler, the two brothers (Landon and Keith) who replaced my old propane tank, and the team that filled the balance of the new tank two days later. Impressive internal coordination by everyone.
David, my delivery guy, is excellent. He truly cares about his job, doing a good job and making the customers happy.
Very professional. Our delivery arrived right when they said it would.
I always get such wonderful service from the call to the office as well as the delivery. Very professional and friendly staff.
Efficient
I appreciate your promptness in refilling our propane tank, which we rely on for our heat during cold weather. I also look forward to having a free monitoring device installed in our tank, so that you can monitor the level of remaining propane in the tank, since we only part-time residents.
I am very pleased with the service from Freeman Gas. One area that needs improvement is phone service. We are on automatic take observation and fill when the take gets to 10%.
When I called to check on the status of delivery, it took over 45 minutes to speak to a representative. That is way too long - even when recognizing the bad weather.
Again, I am very pleased with the service we have received over the years.
Ray Last name removed