Customer Testimonials
Personal and helpful; knowledgable staff
friendly staff
helpful
professional
thanks
You tell me prior what the cost will be and show up when you’re supposed to
Never need to call or checkup on delivery.
You are easy to deal with. I like being able to order a delivery online. When I do have to call for assistance, your representatives are always helpful and friendly.
Easy to order propane & my special request was honored. Also customer service was outstanding when inquiring about a special offer.
Great staff
Price and prompt delivery.
Amazing Customer service and well organized process.
Helpful information, friendly people, good prices!!
The startup technician was very thorough
Easy to get someone on the phone. Everyone is helpful and pleasant. We were so miserable with Amerigas. We are grateful for Western Propane!
The young lady I spoke to when requesting a propane delivery was very friendly and helpful. She set me up quickly and answered all my questions.
I let you know my percentage was at 18% not 39% on website and you delivered in 2 days. Thank you
Fixed pricing throughout the year, and the small discount we get for ‘Auto-Pay’ payments.
Responsive
Thanks so much for fantastic service. Both the technician who came to check out the space for the tank and the office staff were right on top of everything.
The install was flawless and I am so happy I changed to Western Propane.
Kindest regards, Judith in Santa Ynez
fantastic personal!
You come when needed, friendly and able to pay on line.
Great service
Both customer service and the driver
You folks were very helpful in getting my tank refilled in a timely manner and very helpful in establishing a delivery date that was accommodating in that I had previous commitments during the same time period. For this I am grateful.
Everything
Fastcreliable service
Kind helpful drivers and desk staff
Emergency delivery
Your staff always keeps up with our amount of Propane and keeps our tank full even when we aren't paying attention! Thanks!
Tank is refilled usually without having to call. You seem to know when it has been colder then normal and therefore we use more propane so you refill before we run out.
We appreciate your prompt service and reasonable prices.
Superior Plus / Central Coast Propane has been my supplier for the last ten years. We purchased our own 500 gal tank when we moved here so we would have the option to switch propane suppliers if we wanted to in the future.
We chose (what is now) Superior Plus because they didn't dance around on pricing like the other propane suppliers we checked with. The other guys wouldn't give a straight answer past "it depends." I recently checked again on local pricing and Superior again had the best price, so I ordered our annual fill-up.
Lo and behold, one day after the delivery I received an email from Superior offering a special summer discount on propane - at about half price! I called to protest about the timing and the nice lady at Superior agreed with me. She needed to check with her supervisor but everything was eventually approved - my shipment was re-priced at the summer discount price. Fantastic!
I want to thank the nice folks at Central Coast / Superior Plus for great customer service over the years, and willingness to help out a long time customer. I highly recommend them.
Ray was very easy to communicate with and did a great job explaining stuff to me, 10/10 for him, give him a raise!! He went above and beyond to be helpful.