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based on 607 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All very nice, patient, knowledgeable, and helpful!!
It allows me to affordably upgrade my bicycle. I'm new to biking so I'm just dipping my toes in the water right now. I bought a cheap bike and didn't want to spend a whole bunch of money for a rack, comfortable seat and hand grips. Rock Brothers have allowed me to make some really nice upgrades for a relatively low cost compared to premium brands. I appreciate you guys!
Fast shipping quality product
Friendly & they know what they are doing
Very friendly and fix things in a timely manner. Also get to test ride bikes before you buy!
Very friendly and helpful.
Great service and friendly
Products seem to be good and prices are reasonable
Friendly service, great products!
Service is exilent, these guys know there stuff, very helpful answering my questions, also have a great supply of most anything you need for your bike in store.
Great service. Excellent communication.
Staff & products are both wonderful! All very helpful & qualified to answer questions & offer advice!
We love the bikes and everyone is always wonderful to us..
The main reason we wouldn't come back is price
Service is excellent
Yes
Great people to deal with, super helpful.
Very professional and knowledgeable. Great service, lots of nice bikes!
I found a rack in stock on your website that i had been looking all over for. It arrived quickly, was really well packed and was exactly what i wanted. And you threw in a few stickers which went right on my bike bottle. Thank you!
Great service. Quick turn around on all service/repairs. Excellent product knowledge.
I love my bike. The service is very good and very friendly. They are the best
Great and easy to work with. Like the bike getting on to riding it.
I recommended you to 5 different people the Miller's from the campground, Kurt Reyistine and his wife and Karla Musser who will be seeing you soon they have all bought bikes and are very happy. What i tell everyone is that you are good honest people.
Everything. Great people.
Both of you are very helpful and knowledgable of the product you are working with. Very easy to talk to and understand. Great experience.
Excellent service and product knowledge.
Personable and helpful expertise in all aspects of cycling.
You and your team are always there ready to help. Reliable friendly courteous knowledgeable and stand behind your customers!
Very friendly and truly wanted to help me find and get the parts I needed. And they were fairly inexpensive parts.
Local service, friendly staff, fair pricing, quick while you wait repairs
Friendly, honest, quick turnaround on service.
Great location and selection of bikes and accessories.
I like the customer service