- Phone: (717) 437-4252
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based on 572 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Please call me or respond to my email about my need to return the defective rain jacket I purchased online.
Order Number
Phone number removed36-477
https://www.twobrosbikeco.com/account.cfm?action=orderlookup&orderid=011726%2D010636%2D477&lastname=Brandt%2DKreutz&zipcode=
Talked to two different people concerning my order. absolutely amazing to communicate with, very friendly and helpful, I’ll be back!
Always very friendly and knowledgeable . They try to satisfy your needs for your best riding experience.
They carry very good quality merchandise and provide top notch customer service.
Team was very helpful when I ordered the wrong size.
The only place left on the internet who had exactly what I was looking for….reasonable price, fast shipping, and excellent communication
You can actually call and talk to somebody they ship out really fast.
Friendly service. Nice stores. Great merchandise.
The item I was looking for was in stock and the price was fair.
Local store, local rider.
Great service
The staff is there is super friendly and willing to help you with what ever you may be experiencing with your bike. I always have great experience with them
Staff was very knowledgeable and easy to work with!
I like how I can walk in with zero clue about what I’m looking at and you help me find what I need. No pressure and super friendly service!
You guys were great to work with.
Appreciate your patience and expertise on your products.
The store cancelled the order without even explaining the reason.
Very Knowledgeable and Friendly. Check them out you will not be disappointed.
Great selection. Very knowledgeable and fast service.
I ordered a shadow chain that was next to impossible to find and you guys had it and sent it right out! Much appreciated! Thanks guys!
Discount. Fast shipping. Responds quickly to emails
Friendly, knowledgeable staff easy to deal with. Bike arrived fast and they put it together same day. Thanks Nick!
The best part about this place is the customer service and friendly owners/employees.
Those who waited on us were pleasant, helpful, and thorough.
Great customer service as always
You always listen to what I have to say. Always giving a lot of information about any bike, even if it is one I just want to know about.
I enjoy having a local cycling shop that I’m able to browse, visit, chat/talk, try out new bikes and/or devices.
The group I interact mostly with, Nick, Chris and Abe are friendly, easy to talk to, knowledgeable and available for all our cycling needs.
I/ family have, since the opening of their current Burnham location, used their services and support and plan to continue for years to come.
Thanks guys for everything you do.
They are very friendly and very helpful. I went there wanting a certain bike and walked out of there with one I loved even more than the one I went for. I bought the bike in Burnham and the next day went to get accessories from State College and both places the service was exceptional. Thanks for everything!!!! I would highly recommend this bike shop to anyone.
Customer service
Abe was very knowledgeable about the bikes. He also ask me to take my time to decide so I would make the best decision for me. No pressure sales. I will definitely shop there again!
Gloves are exactly what I expected! Great customer service and friendly staff! GlD we have this excellent bike shop locally!