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based on 616 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service!
Fast dependable service all while providing a family atmosphere!
Knowledgeable, competent, honest, contact the owners before making unauthorized or unknown repairs. Friendly, they go out of their way to help you. Overall, just very professional and friendly people!!
Service was excellent and salesman was personable. I apologize for my son’s behavior.
Very friendly people gonna come back again for mega upgrades
Great prices fast shipping!
Very knowledgeable about the bikes. Fantastic customer service.
The salesperson was very friendly and very knowledgeable on the bikes that we bought.
I like the customer service
All very nice, patient, knowledgeable, and helpful!!
It allows me to affordably upgrade my bicycle. I'm new to biking so I'm just dipping my toes in the water right now. I bought a cheap bike and didn't want to spend a whole bunch of money for a rack, comfortable seat and hand grips. Rock Brothers have allowed me to make some really nice upgrades for a relatively low cost compared to premium brands. I appreciate you guys!
Fast shipping quality product
Friendly & they know what they are doing
Very friendly and fix things in a timely manner. Also get to test ride bikes before you buy!
Very friendly and helpful.
Great service and friendly
Products seem to be good and prices are reasonable
Friendly service, great products!
Service is exilent, these guys know there stuff, very helpful answering my questions, also have a great supply of most anything you need for your bike in store.
Great service. Excellent communication.
Staff & products are both wonderful! All very helpful & qualified to answer questions & offer advice!
We love the bikes and everyone is always wonderful to us..
The main reason we wouldn't come back is price
Service is excellent
Yes
Great people to deal with, super helpful.
Very professional and knowledgeable. Great service, lots of nice bikes!
I found a rack in stock on your website that i had been looking all over for. It arrived quickly, was really well packed and was exactly what i wanted. And you threw in a few stickers which went right on my bike bottle. Thank you!
Great service. Quick turn around on all service/repairs. Excellent product knowledge.
I love my bike. The service is very good and very friendly. They are the best
Wry reasonable prices on labor and repairs