Member Testimonials
Excelente maravilloso mi hija y su esposo , mi esposo y yo pertenecemos al YMCA . Es maravilloso
Plenty of equipment, large and clean, love the towel service. Sufficient hours. Friendly staff. It’s lovely!
Large facility, nice women's locker room, many classes to choose from, and community events.
It's like a love in first sight. I have never been to so clean gym before. Everything here looks so neat and organized. I am glad I changed my main location from Taylor ymca to northwest. Ever since I've visited here,I've been telling my family that they should visit here. Thank you for your service.
Just a little note, the hair dryer doesn't work well and bath towels should be replaced to bigger size as it's too small. Otherwise I would say this is the best place to be.
Thank you again
The group fitness classes and instructors are excellent! I meet my fitness goals and feel so good in my body. The instructors are encouraging and fun! And the members I take classes with are like family to me. It’s such a great and welcoming environment!!
Great instructors!
The staff, fitness teachers and lifeguards are so friendly, supportive and welcoming. Great facility and services. Truly a community.
Large workout area. GREAT staff!
Even during the holidays there were plenty of classes with top instructors
NW Cary YMCA is awesome
The whole place and staff. Great!
Exceptional customer service and dedicated staff! Always a great experience during staff interactions.
Very well equipped, helpful, courteous volunteers, motivated, beautiful atmosphere, highly appreciated
Amazing modern clean facilities. Huge weight room, spacious locker rooms with sauna and steam room. Haven't tried the classes yet but the options looked vreat
All facilities
Very well equipped
All the facilities are there
Very courteous and experienced staff
Very experienced coaches very much willing to help and guide
Our experience is very much encouraging
great facility, great layout, great staff. so glad y’all still have large towels it’s a game changer. i like the self lock lockers also.
Because of the amazing instructors, kind customer service and great facilities.
I love this place!
I’m not thrilled about the rearranging of the weight machines. It is now very crowded down the aisles and people tend to congregate around the machines now.
An idea for a social experiment-ban cell phones in the weight machine area.
Great gym with great equipment and great staff!!
The staff is very friendly and there is a lot of equipment.
Tuesday morning I went to the North West Y. By accident, I took a purse with me that didn’t have my wallet in it, so I didn’t have my membership card with me. I thought this wouldn’t be a problem because I had been able to enter other Y locations without the card, because the Y has my information and my picture to verify my ID. However, when I approached the receptionist last Tuesday, he asked for my ID and said that I had to show him my ID or he wouldn’t let me in. I told him to look on his computer but he said no, without ID he wouldn’t let me in. So what is the purpose of having my information and picture in the system?
After this incident I went to the Taylor Y, where I was nicely welcomed without my membership card.
Classes, cleanliness, kid friendly activities, and the overall atmosphere and experience.
The facility is beautiful, but for me, it's the excellent instructors like Janine Santos + Jee. Their enthusiasm + great dancing makes for a great class. The instructors are all so good. We are fortunate to have such a great pool of teachers to choose from. I also love the variety of classes available.
Friendly. Good facilities.
I enjoy how it is set up overall.
Staff is fantastic!!! Polite and kind! Thanks guys for helping me get started again!
awesome customer service, friendly staff and ready to help.
We love the Y!
Great location , good facilities . A bit crowded