Member Testimonials
All employees are friendly and energetic.
Great staff. Lots of equipment, well kept
Excellent
My experience at the Northwest Cary YMCA has been absolutely phenomenal! One of the things I appreciate most is the incredible availability of equipment—no matter what time I come in, I can always find what I need without waiting. The variety is fantastic, and everything is clean, well-maintained, and clearly updated with members’ needs in mind. It truly supports every style of workout, from strength training to cardio to functional fitness.
The locker rooms are another standout feature. They are spacious, spotless, and thoughtfully designed with high-quality amenities that make getting ready before or after a workout a breeze. You can tell the Y takes great pride in providing a comfortable, safe environment for all members, and it shows in every detail.
And I can’t say enough about the staff! Every team member I’ve encountered has been warm, welcoming, and genuinely eager to help. They go above and beyond to answer questions, offer guidance, and create an atmosphere where everyone feels included. Their friendliness is a major reason I look forward to each visit—it's like being greeted by familiar faces who want you to succeed.
The Northwest Cary YMCA is truly a gem. I feel valued, supported, and motivated every time I walk through the doors. Highly recommend to anyone considering joining!
Well managed, nice helpful from desk and fitness trainers. Excellent facility all around.
Facility is great!
This facility is spacious and clean. There are always Lap Swim lanes available to reserve for workouts and the YOTA swim team shares the pool all winter long with lap swimmers. Thanks so much for this!
the facility is clean, just little bit disappointed about the steam that took too long to fix. the staffs are friendly and good environment to go for exercise and meet new friend.
Love the staff and members. Everyone is friendly and the facility is extremely clean
Great!
They people are all friendly down to the staff and everyone is so so kind and helpful
Kerr Y was having its floors upgraded and I was looking for a dance class. Northwest had one on Wednesday so I booked it.
The instructor made a point to say hi to all newcomers and her class was so enjoyable. The music and the atmosphere was electric! Loved it and will be back.
The ladies on reception were so friendly and took time to help with membership questions I had. Great place!
The hours of operation for sure I mean if you could even go longer the would even be great.
Equipment and the spacing .
Great vibes and equipment!
The classes, the instructors and everything, the only thing missing is a little putting green in that patch of grass in the back.
Several members would also like to see that😂..thank you
This YMCA facility is a much nicer and newer one compared to others I’ve been to. I love the energy, the spaciousness, and the shower and Sunna room. They’re all much better than what I’ve experienced at other places.
I enjoy the people I meet in the THRIVE classes. The instructors, especially Faith, Victoria and Keri make exercise fun!
I like how everything is managed well, it's clean, there are many classes and the gym is well equipped, the stuff is always super friendly and professional.
The people at the desks when you check in are so friendly, as are all of the employees you interact with.
The facility is clean and well maintained.
The Y has so many worthwhile causes. I know the Y is committed to fulfilling its mission of being community-minded.
Lastly, the Y always communicates changes and news with its members in a variety of mediums, so I am never out of the loop.
I like how the gym is set up and there’s enough equipment in every aspect. Pleasant atmosphere.
Friendly and helpful staff. Very clean facilities
I really like the fitness class instructors. Dawn and Sydney are great!
Rachel, Katie and Linda are all so friendly and helpful at the front desk. The gentlemen at the front desk are also so friendly as they check people in.
The weekday morning group exercise teachers are excellent- I get a great workout
Friendliest of staff. Cleanliness of facility. Maintenance of equipment.
I love the classes that are often although I often don’t go because of work. But I do weights and it has been beneficial to me. I like the sauna and ladies room in general 👏🏼👏🏼👏🏼👏🏼👏🏼👏🏼
good experience, clean facility, excellent front desk staff.
Great classes, nice environment. Love it!
Friendly staff, clean environment and hours of operation
The staff at Northwest Cary YMCA were very friendly. Various classes and equipment were offered. Most instructors were knowledgeable and effective teaching classes.
However, this location is so popular which also means it is not so easy to reserve your preferred classes. I believe most people do show up at their signed class, but can you remind those who are not able to make to the class to cancel their spot so others may still be able to sign up at the last minute?
I like the group fitness classes and the instructors.