Customer Testimonials

Quality staff customer service

I thought Rymes has now become Superior Plus Propane!
In any case, I liked that they were local. They have always been on time with deliveries.

We like being on a group service with Strafford's Coburn market

You are a reputable company.

Friendly service on the phone and in person. Timely delivery of propane

You are willing to work with the customer's schedule for deliveries.

Never run out of fuel during important times. Always friendly if I have to call. Prices always reasonable.

Good service and competitive prices.

We have been using Rymes' service since 2013 and have been very happy.
This transition with Superior Plus Propane though has not felt great. I don't feel like the same customer service is there and their website is not at all user friendly. The Rymes website was incredibly user friendly, and I always received a response.
Having said that, I will still recommend Rymes to friends and family.

The people I talk with at the offices when a question comes up are very polite and helpful.

The Reading fuel club

Never let us run out of fuel

reliable and delivery driver was very pleasant

Great customer service and timely delivery after a request

Weather related Propane delivery

Reliability, responsiveness, staff is knowledgeable and personable.

Fair prices -good service

Fair prices

YOU WAS VERY QUICK ABOUT GETTING MY FUEL TO US THANK YOU

Good lock in program. Reasonably accessible customer service people (sometimes a long wait)

Very polite and helpful phone connection!

Quickly responding to a propane supply issue.

I like your fuel club plan. I like that you worked with me when I ran over by 50 gallons.

Friendly and prompt.

ed

Great price and good customer service

Very good service. Always deliver when you say you will

All your employees, to date, have been knowledgeable and polite. I have no problem with them entering my home. And cost comparisons are always favorable.

I like being in a fuel being club that locks in price. I like your delivery crew.

I wish your tech people knew how to install energy efficient thermostats for my heat system. They save fuel and money by being able to program when the temperature goes up or down.

price