Customer Testimonials

great service at a reasonable price

very friendly people to work with

Professional, courtesy
I use propane and it burns clean

They work hard to never let us run out of fuel. Their employees are always helpful & friendly.

Automatic delivery and billing help.

I received friendly and component service.

I heat with propane - everyone I deal with is courteous

friendly customer service

The customer service people are always professional on the phone and I have never had bad service with either deliveries or service.

Great prices

Great customer service

Great customer service

Reliable !

Deliver timely.

Fast and accurate.

I have been Rymes customer for many years and to be truthful I was concerned when the company was sold to Superior. I switched to Rymes when my previous companies (happened more than once over the years) were bought out and made decisions based on a national level rather than a local one; very negative. However, my concerns have been allayed as the company seems to have respected the Rymes policies and this is reflected in the employees themselves. My dealings with Jennifer Pelletier when it was still Rymes and now Kaylee Grosso
now Superior, have been excellent contact points for me. These two employees as well as the drivers and dispatch personnel are great representatives for this company, Whatever internal changes have been made from Rymes to Superior have not had a negative impact and will hopefully continue to carry the Rymes attitude/philosophies forward in the future.

You came on schedule for our once a year fill up of propane. The business office took care of a billing issue- itwas just thinngs crossed in the ma

Everything, but especially your people. I am glad to have them as mine! Caring and capable.

I call they come. Never had any problems and the people that deliver are always kind.

Delivery guy

Service is good, prices are fair.

One comment:
Drivers should be allowed to pull straight into a driveway that has a turnaround or is a drive-thru. And not have to back in because one (Karen) customer had an issue.
Thank you

Responsiveness

Great service.

The service has been outstanding

Last week I had my new gas dryer and gas stove converted to propane by Rymes. The dryer took over 3 hours to convert due to the complexity and placement. The gas stove was a little easier. I can not tell you how wonderful our serviceman was. Rymes has serviced our house since 2007. I would recommend Rymes to all.

Service has been very good so far.

Service.

I love your device that monitors the actual level of propane in the tank, vs relying on an algorithm that just guess ( a week -15 to -20 f temps tends to make those algorithms go kaput !

I also like that I can speak to actual people IN my area if I have questions or concerns. DON’T SCREW THIS UP SUPERIOR ! It’s VERY IMPORTANT .

Very professional and responsive in a timely manner

Easy to communicate with. Great service

This is my 2nd season with Rymes, the pricing is fair and solid, the customer service is outstanding, the drivers and Technicians are professional and pleasant.