Customer Testimonials

As a customer your our company truly care's about having customers taken care of first. that is in ALL area's of the fuel business. Rymes thank you

The pricing and service was very good with the original owners. I hope that does not change.

I have to say the customer service has not been that great in the last few years.

I am a forgiving person so i am giving time to the new owners to get adjusted and bring back the service I signed up for 7 years ago.

Customer service

consistency, courteous driver

We have a difficult driveway in the winter and your service men do a great job to deliver our propane. Thank you.

Overall good service

Customer service is excellent.
When I call with questions, I get answers, very refreshing. Also when the oil is delivered the employees are very cautious and careful, very respectful of property.

Thank you.

Happy Holiday's

Love your service

Delivered when they say it will be or earlier.

For the past 3 years we had the same driver named Chris. He was very conscientious and pleasant. We were sad to hear he is no longer with the company, but his replacement Mike seems to be conscientious as well. We have also been pleased to have regular deliveries and hav e never run low on fuel.

Schedule deliveries always on time. Drivers do a wonderful job in tough weather

Thank you

First name removed

Friendly. Been a customer 22 years. Very happy.

I was thinking about changing company’s until I had the pleasure of speaking to, two of your customer service reps. They changed my mind.

Great Job. Prices could be better, but service is always fantastic!!

Customer friendly and helpful answering questions.

I find that the drivers are all very pleasant and helpful explaining the bill

Easy to order. Delivery dates are always spot on....

Pleasant delivery person

Prompt delivery

Timeliness and courtesy

If you need a delivery they are always able to assist you with your needs in a timely manner. Although the price of kerosene is a little bit more there customer service is exelent

Easy to work with.

Dependable, proactive

Very fast service !!!!!!!!!!

Local and responsive

I like to be with same company over time because I know that I'm on auto delivery. Person that delivers is always friendly. I am having a hard time to get connected to the new system for my account. It would to be nice to get help without waiting for a phone call I don't recognize.

Auto delivery is great and deliveries are done quickly and cleanly.

Prompt delivery

I have been with Rymes since 2006 and been happy with their service

I have been with you guys for over 20 years your service is great ! You have a great team ! I like James as manager he is great to work with (doesn’t always return my call ) but he treats me good! And the team he has working for him are great they do there best getting things going again . As far as the office you have to get better at taking calls and not being on the line on hold for several minutes when you try to talk to someone . That has to be improved!!!!!!
Other than that I like your company