Customer Testimonials

i got to meet with the service tech and he was very helpful and answer my questions patiently. I really appreciated him taking the time. Great guy!

They listened to me and help me as soon as possible. They are very kind!
Thank you so much for everything!

Dependable

Prompt

There is no gas line on my street so I was very pleased to find that the previous owner of my house had had a propane tank installed.
When I purchased a new stove I had someone from your service department set it up, rather than the stores plumber, who was not going to be available for a week after the stove was delivered.
Your service person was very knowledgeable, as well as personable, and had my stove up and running in no time.

Prompt service

Very professional customer service, delivered as promised,.

Automatic delivery and online payments

Easy to deal with.

Prompt delivery

Mr. Smith was very accommodating and extremely knowledgeable. He recalled our past conversations and delivered without any hesitation. This forthright business approach is greatly appreciated.

Prompt service; easy to order.

Excellent service!

Cellular tank volume
Auto delivery
Good app

All went well!!

Someone always answers the phone. Delivery time is very reasonable.

People are always kind..communication from office to the driver might want to be looked at..after asking for a later delivery..I had to stop a driver..he had no knowledge of me asking for a later delivery. Days after I had asked

The service tech Tony Laprade from Northbridge did an incredible job and was a pleasure to deal with!

Simplicity.

I called your company. A gentleman said he would get back to me on my senior citizen discount on my recent propane fill up. He did not.

Timely, efficient, helpful & polite.

Only one thing … I received an auto delivery which I have never signed up for, because I like to call & order, as needed.

Great company! Always fill the tanks within a few days of inquiring!

Easy to order. Nice on phone. Reliable delivery. No problems for 5 years I have had them.

Service

Always keep our tanks full and the billing department is accurate and always available for any questions. We are totally happy with Osterman!

prompt service over many years.

I always try to speak with the delivery person and it’s always a good conversation.

Prompt and courteous

I was happy with the quick response when I worried about an odor in my garage. I was doubtful it was a gas smell but needed reassurance. The techs were very professional

Excellent customer service!