Customer Testimonials

Always very professional, anytime I've had an issue or question the staff in Northbridge have been incredible.

Thank You
Northbridge,
Len Last name removed

on time delivery as promised

I called on Thursday to sign up as a new customer. Was told it could take a few days before everything was processed and the tank inspected. Friday morning the truck was in the yard filing us up!

I had a few issues pending with my account. However, Mr. Jay Smith responded to my concerns and carefully listened to my perspective as a customer. He conducted the discussion very professionally and resolved the issue to my complete satisfaction.

Prompt friendly customer service willing to answer all our questions in a timely way.
We never run out of gas for our stove
Our tank is in good repair and we’ll cared for these past 11 years.

Good job resolving a simple issue that should not have been an issue.

Field technicians are remarkably personal and pleasant to work with. However, a note on the office door explaining what to do next might help a lot.

I call for a fill and you come and fill it I also had you come in and install a propane stoveand your technicians were awesome

It's quick and easy. Things happen automatically.

Always timely delivery and services as promised.

See was very helpful and even help me find what I was looking and schedule the delivery at no time

Great customer service and reasonable prices

Automatic refill without a call. Online payment support. No marketing emails bombarding my mailbox.

Updated website, remote tank monitoring and helpful staff….

Service

The service was quick and easy and they didn't disturb us when they came. I also like that I get a call when our propane is low and they ask if I would like to get it filled. Great service!

Very pleased with the quality and service given. Would recommend Ostermann to family and friends.

WE love the quick response and turn around when placing an order for quality propane. Thank you so much for your customer service as well. I am in our service dept at my work for over 30 years, i know Good service when i see it. Thanks again.
Best

The Last name removed family in Northbridge

Service

Prompt service

Every time I call for propane, the day they say it will be delivered is the day they come

Friendly efficient reasonably priced fast delivery

The staff is very friendly and attentive. Right from the phone call to the service was excellent.

Christian, the delivery person was outstanding. He was knowledgeable, courteous, and couldn’t do more to help answer my questions.

Quick and easy service when needed.

Fast delivery

Easy online ordering. Received delivery within 3 days. Friendly driver

Always great seevice

Friendly helpful service and staff

Reliable and ontime.