Osterman Propane
998 Church Street
Northbridge
MA 01534
United States

Customer Testimonials

Report a concern   August 20, 2026 — Rated 10 out of 10 by R.A.L.M. Osterman Propane
What do you like about our products and services?

Service has been excellent for the past 8 years. Have never had to call for fill up.

Report a concern   August 16, 2026 — Rated 10 out of 10 by A.P.H. Osterman Propane
What do you like about our products and services?

you really helped fill the tank when i needed it.
thank you

Report a concern   August 13, 2026 — Rated 10 out of 10 by Joan Cordell Osterman Propane
What do you like about our products and services?

Reliable, reachable, and they try to give me the best rate.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Linda Dickson Osterman Propane
What do you like about our products and services?

Very easy to do business with.
The staff is always polite and professional.
Once the company made a mistake and when I called to resolve it they admitted they were in error and apologized. Hey… I’m not perfect either.
I appreciate their services.

Report a concern   August 6, 2026 — Rated 10 out of 10 by F.S.G.G. Osterman Propane
What do you like about our products and services?

Excellent service

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.M. Osterman Propane
What do you like about our products and services?

Timely delivery

Report a concern   July 31, 2026 — Rated 10 out of 10 by E.B. Osterman Propane
What do you like about our products and services?

Prompt teliable deliveries

Report a concern   July 23, 2026 — Rated 9 out of 10 by F.A.C. Osterman Propane
What do you like about our products and services?

QUICK TO RESOND AND VERY NEAT AND PUNCTUAL DELIVERY

Report a concern   July 21, 2026 — Rated 10 out of 10 by Leicester Senior Center Osterman Propane
What do you like about our products and services?

We have always depended on you for our heat and now we do so for our kitchen at the senior center as well as for our huge generator. Those who deliver are cautious and professional. Thank you for your service.

Report a concern   July 17, 2026 — Rated 9 out of 10 by Zane Bell Osterman Propane
What do you like about our products and services?

I have 2 tanks that are monitored, and one running the hot water heater that isn't. The unmonitored tank is on a refill schedule, and there have been no problems. The monitored tanks supply the furnace, and the only reason I didn't give them a 10 was that sometimes, they let those tanks get down to 8% in the dead of winter. Possibly, that happens because of shortages during cold snaps, and that's understandable, but it means that it's necessary for the client to check levels on his/her own and be prepared to call Osterman when levels are dropping below 20% to make sure they're aware. Osterman generally delivers within a day or two.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.V. Osterman Propane
What do you like about our products and services?

Good service

Report a concern   July 4, 2026 — Rated 10 out of 10 by P.M. Osterman Propane
What do you like about our products and services?

very professional and friendly, quick response and service. Used Osterman for years.

Report a concern   July 2, 2026 — Rated 10 out of 10 by E.K. Osterman Propane
What do you like about our products and services?

Excellent service and on time deliveries

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.S. Osterman Propane
What do you like about our products and services?

Yes, I do like the service provided by Osterman Propane. Very responsive to my requested.

Report a concern   June 30, 2026 — Rated 9 out of 10 by MIKE and CHRISTINE Maloney Osterman Propane
What do you like about our products and services?

Auto fill

Report a concern   June 24, 2026 — Rated 10 out of 10 by S.R. Osterman Propane
What do you like about our products and services?

Tony came to do the final hook up for a new generator. He was very knowledgeable and knew what he was doing. He explained as he went along. Very professional and he was very nice and polite.

Report a concern   June 12, 2026 — Rated 10 out of 10 by J.C. Osterman Propane
What do you like about our products and services?

Customer service is fantastic!

Report a concern   June 9, 2026 — Rated 10 out of 10 by V.K. Osterman Propane
What do you like about our products and services?

Great customer service!

Report a concern   June 6, 2026 — Rated 10 out of 10 by Stephen and Barbara Nye Osterman Propane
What do you like about our products and services?

Great customer service

Report a concern   May 29, 2026 — Rated 9 out of 10 by D.K. Osterman Propane
What do you like about our products and services?

On time

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.S. Osterman Propane
What do you like about our products and services?

Great customer service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.C. Osterman Propane
What do you like about our products and services?

No problems as at all, ever. Dependable

Report a concern   May 27, 2026 — Rated 9 out of 10 by R.B. Osterman Propane
What do you like about our products and services?

Been a customer for a long time and appreciate all that’s offered

Report a concern   May 26, 2026 — Rated 10 out of 10 by D.A.L.L. Osterman Propane
What do you like about our products and services?

Great pricing and service

Report a concern   May 19, 2026 — Rated 9 out of 10 by E.B. Osterman Propane
What do you like about our products and services?

Reliable service

Report a concern   May 17, 2026 — Rated 10 out of 10 by Marilyn Moriarty Osterman Propane
What do you like about our products and services?

Great and friendly staff !

Report a concern   May 8, 2026 — Rated 10 out of 10 by Oleg Sheydvasser Osterman Propane
What do you like about our products and services?

My household have been getting propane from Osterman Propane for 25 years, and propane was always there, like air.
At one point, about a year ago, something went wrong, and we ran out of propane. Once I realized what happened, I called Osterman, and they delivered propane in two hours although it was a Sunday.
Later Brad Loverde, a manager, called with apologies and offered a whopping discount, which I still enjoy.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.B. Osterman Propane
What do you like about our products and services?

Received a bill from Superior. I called and spoke with a rep from Osterman. She was pleasant and helpful, explaining the reason I received that specific bill. She took the time to review the issue and remained patient throughout.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.L. Osterman Propane
What do you like about our products and services?

Speedy delivery

Report a concern   April 17, 2026 — Rated 10 out of 10 by Anastasiia Kolesnikova Osterman Propane
What do you like about our products and services?

Auto tracking of the gas level. Nice and responsive customer service, all my questions were resolved immediately.


Privacy Policy