Customer Testimonials
Customer service was excellent. My husband called about a recent 62-gallon customer credit offer...once before the delivery happened and afterwards when the credit was not on the bill. Both times customer service was very thorough in looking into the issue, with multiple people calling to inform us of the correct made to our bill and what the next steps would be. Appreciated everyone's help with this.
Efficient and easy to work with!
I love remote monitoring and you are always there to refil before it runs out
Reliable
Communication is excellent (no AI). Courteous ,efficient ,dependable.
I like that we are notified of upcoming deliveries, that there is a budget program, that deliveries are when we are told they will be and there is great staff that are polite and I get my questions answered.
Reliable
Timely deliveries and promt service for any issue
Friendly and on time delivery people!
Deliveries on time. Office staff very nice
I thought I smalled propane at my tank .
You had a very prompt response.
The gentleman was very nice .
Everything checked out.
Thank you for your attention to this matter.
It was fast and quick. I’m very happy with the service.
Service is great!!thank you
Although the management of accounts has been haphazard when my original provider was purchased by allen and Mathewson, I was able to get it straightened out eventually. Other than the problem with the Propane account not showing up on the site, service has been good.
Prompt deliveries
Easy
Automatic delivery has always been reliable. Paying my bill has been automatic also, and trouble free.
They provide prompt delivery and have excellent customer service. If you call the office they are always helpful and friendly.
I have always received excellent service from your company.
Very reliable!
When I call Allen & Mathewson I always get answers where the questions of delivery, costs and
what are the options about payments.
Online ordering and payment is so easy
Always come quickly once an order has been placed
Anytime I’ve had to call customer service is friendly
The service
Good service and fast response
Office workers are great to talk with and delivery is always there when needed.
Prompt service.
always on time
Your customer service
All went perfectly professionally so I’m glad.
Prompt, efficient, and timely deliveries.