Customer Testimonials
Auto delivery and pay
The service is good, the people are very nice and competent,and the office staff are very flexible to deal with customer payment situations.
Fair and professional.
That the fillings happen automatically
Always dependable, timely, reasonable and always friendly
Friendly staff and great service!
Excellent service !
I don't have to worry about propane deliveries with your automatic delivery service!
Well I'm not happy about being charged more per gallon for using less gas but on the up side they said 7to10 days for delivery and were there the next day
Everything has run smoothly since you took over our account from Roy Brothers. I like the budget plan and the ability to access my account online.
Delivery drivers goes out of there way to make things work. Great job!
Always timely service.
David did a great job on delivery!
Nice people to deal with. Show up when they are scheduled and to a good job.
Very friendly staff that explained everything clearly
Although our propane tank was quite low and the delivery was quoted as “possibly 7-10 days”, the delivery occurred the day following the phone call to request the delivery.
Simple, unobtrusive
great price great prompt service
Allen & Mathewson is professional & responsive to any questions or issues that arise.
Although, they did not reimburse us for having to replace the wooden shelves that their team removed after their technician sprayed oil in our basement back in June 2024.
Very polite, respectful, helpful, professional. Every person that I have dealt with, receptionist, customer service and delivery person were extremely friendly and knowledgeable.
Fast and professional service
Very responsive and reliable.
Very relatable
Was able to get a service tech in very quickly. Francis (?) was very thorough. He explained the situation clearly, and went out of his way to get the necessary part asap. Charlie Fitzwilliam
Deliveries when I need them
Great service
All understanding of my circumstances and worked with me in a fast and efficient manner. I am very grateful that i have them.!
auto fill/auto pay is very convenient
I am a new customer and first delivery was timely and priced as quoted. Look forward to a long relationship for our oil needs.
I recently overlooked my statements for several months and my bank account, I wasn’t looking to see if the money was taken from my account.
I am on the budget plan and could have been taken off and you could have demanded the payment. However that didn’t happen, thank you for your patience with my account. When I realized what happened I paid up. Just want you to know how thankful I am you didn’t drop me as a customer. I learned a valuable lesson for sure, open the mail and check your bank account closely. One more important comment, our tank always has oil!!!!!! Thank you~ you are definitely appreciated.