Member Testimonials
Excellent facility and helpful staff.
The pool was not overcrowded
I like the morning strength classes and running group with Ted.
Staff very helpful.
Variety of services and exercise equipment great
The staff and pool are wonderful.
The Downtown YMCA is a welcoming environment that brings in groups across ages, races/ethnicities, and socioeconomic backgrounds. The staff is incredibly friendly and helpful, the activities and exercise spaces are diversified, and it is accessible to a broad range of individuals. I've been to the Fayetteville, Baldwinsville, and North Syracuse Branches, and while they are great in their own rite and in some cases offer a wider range of programming, in my experience, they have always been crowded and severely lacking in attracting a diverse customer base. As a person of color, I do not feel as at home at those sites as I do at the Downtown YMCA, which is why I travel from Cicero to work out there. I always recommend the Downtown Y to those interested in joining a gym and getting started in pursuit of their fitness goals.
Although there are a variety of weights, these are not enough. There are no 15 pounds weight
It's a convenient location.
I definitely enjoy the cultural diversity that I see and experience on a daily basis around and at the YMCA
I’ve been going to the downtown Y of and on for 50 years. The people are great.
Staff very friendly
It would be nice to have been greeted upon check in rather than have the Attedent not look up from her cell phone and just point to to the scanner.
new to YMCA have not visited the center yet
everything
It's the REAL Y!!! Friendly, down to earth, and represents the city well!
I like to go to the gym
I live downtown so it is very convenient. Love the pool and the sauna in the women’s locker room. I’m going to start taking classes soon.
Great activities and wonderful staff! Amanda is the best! My son never wants to leave when I pick him up.
Staff
The hours and how kind the staff and how safe they make the environment
My children greatly enjoy their time at the Y program at their school. Their caregivers make them feel welcome and help them transition into the star today their school day.
It's convenient to get to the track and equipment space from the men's locker room. I appreciate being able to find a machine open when I need one so I find the supply more than adequate. The building is old but in general it's well taken care of.
Everything.
The camaraderie.
Friendly reception staff. Convenient location. Womens fitness room, no men insisting on talking to me while I’m working out.
The pool is mainly what I prefer.
Since I’m disabled, I use it for my aqua therapy. It’s very important for me to move, the water helps make it easier to exercise.
All the other pools in cny are difficult to find pool time.
The staff and the quiet environment
The staff is friendly, the gym is clean and I love the different options you have to choose from.
The only thing lacking is the hot tub like Fayetteville has!;
clean location with many options, good hours

It’s a real community. The folks at the desk are kind and helpful. We often chat and laugh together.
It’s hard to put into words, but the downtown Y makes me feel like I’m part of a community. I’m not just a person with a gym membership. It’s not that I spend loads of time chatting with people, but there’s regulars, there folks I recognize from the City, and people are very conscientious and respectful of each other.