Customer Testimonials
Great people highly recommend
Warren went above and beyond to help us! Excellent customer service and support. Thank you
I had an absolutely amazing experience at Merrick Bicycles while purchasing an SE bike for my daughter. From the moment we walked in, the staff was welcoming, knowledgeable, and genuinely excited to help us find the perfect bike.
They took the time to answer all of our questions, made sure the bike was the right fit, and never made us feel rushed or pressured. You can really tell they care about their customers and take pride in what they do. The entire process was smooth, enjoyable, and actually fun—especially for my daughter, who hasn’t stopped smiling since!
The bike itself is fantastic, and the team made sure it was perfectly set up and ready to ride before we left. It’s rare to find this level of customer service these days, and Merrick Bicycles truly went above and beyond.
I highly recommend them to anyone looking for a great bike and an even better buying experience. We’ll definitely be back!
Incredible customer service and transparency about pricing and timing
Everything!
A very kind staff!
Went in to have training wheels put on my 10yo daughter's bike. I left on an errand and they were done by the time I returned. They did a great job adjusting them so my daughter is confident she won't fall, but is still able to learn how to ride!
service was perfect as usual.
Friendly staff, quick service, good weekend hours, & prices are fair.
Thorough, friendly, and fair.
Staff was super friendly. Rep even delivered the bike to my property without any additional fees. Will def come
Back as rep took his time to show my child how to pedal and help my child make a decision on purchasing his first bike
Family friendly service, local establishment
Knowledgeable and friendly service. Will be back for sure
Chris and James offer excellent customer service and very knowledgeable. Got my super build and I couldn't be any happier. Thank you Chris for everything and God bless always!
Great customer service!!!
Hi, I’m a first time customer, you serviced my snow blower. I have to say, you are awesome!! Fast and very friendly service. You prices are fair and no hidden fees. Definitely will be back again and have already recommended you guys. Keep it up!!!
I like everything about the service that I always receive from the gentleman. They are nice and really do know a lot about bicycles E bikes, and scooters.
Thanks guys
Everything. The service, the people, the quality of work.
Ariens is one of the best brands on the market, and my experience with this type of machine, and of course the seller's kindness, has been excellent. Michael
Excellent Customer Service. Honest, efficient and quick response and turnaround time. Thanks for my Snowblower repair Merrick Bicycles!
Friendly, quick, high quality and attention to detail!
Purchased an se bike for my son. The transaction from beginning to end was great! Thanks
Close to home / Fast and quick
Great customer service! The mechanic in the Merrick is excellent. Always satisfied when patronizing Merrick Bicycle.
EVERYTHING!😁👍👍👏👏
Service was fast and polite
Very personable and pleasant.
Prices are higher than in other stores BUT, you get what you pay for—- terrific and pleasant Service. I’m not complaining. I’d rather the personalized service from a local merchant with a higher price than going to Lowe’s or Home Depot where you swipe your credit card and you’re on your own!
I believe the product is of high grade also.
Very friendly and helpful. We were desperate for a snow blower and we called to hold one and they did. Thank you!
The price and services were explained up front and customer service was excellent!
Good products good service