Customer Testimonials
The service here is great. I have only been in the area for over a year and this is my 1st time caring for a bike but the experience was amazing.
My daughter Loves The SE Strong Island Bike she got for Christmas. I have been shopping with this Bicycle shop since I was a kid. Its been around for a long time and I hope there doors will stay open for many more years. Everyone is at the shop is very friendly and helpful
Friendly service!
Service was excellent, thank you !
Although the rear bike break was stuck and rubbing on the tire. Not the perfect Christmas-morning ride but my husband was able to fix it. We’re very happy but figured you’d want to know some feedback. Thank you guys
Merrick Bicycles is a great store and we are lucky to have it in Merrick. It's a small, local store and the service cannot get any better! We've bought many bicycles there over the years and now just purchased a snow blower. They put the bikes together for you while you wait and they delivered the snow blower, all put together, the same day we bought it! They're happy to answer any questions for you and are just so helpful!
The staff is beyond helpful, they helped me every step of the way and made purchasing my sons SE bike a breeze.
Quality products
I LOVE this shop. My bike purchase was hands down the best gift to myself ever! All the guys at the shop are so enthusiastic about cycling and bikes. It's. SO FUN to go to the shop and learn about modifications I can make to my baby and to chit-chat. Such an awesome crew. I'm a total amateur and they all make me feel like I am part of the cycle world, and also has made me feel like I'm part of the Long Beach community. I can't wait to buy my head and tail lights, and fat tires for winter and mountain biking!!!!
Quality products and fast, reliable servoce.
Friendly professional staff.
Great workers. Very patient
Friendly knowledgeable staff
Art was very nice and knowledgeable! I highly recommend this store
Amazing customer service
The guys at the shop were very helpful and friendly
They were very nice and professionals. They took care of my E bike and they work very fast. They awesome
Great service thanks a lot
Great place and excellent product knowledge
Great Service and amazing staff
Amazing customer service from start to finish. I ordered a bike online, and once it arrived and was assembled, they called me right away to schedule pickup. During assembly, they noticed the back fender was damaged and immediately contacted me to explain the situation. They took the initiative to reach out to the vendor, ordered a replacement part, and followed through exactly as promised, calling me when everything was ready.
When I picked up the bike, I was very impressed with how clean and organized the shop was. The staff was friendly, professional, and patient, answering all of my questions. I would absolutely shop here again—this is a place you can truly trust.
Fast reliable truthful
Everything
I did not use the shop for service. I stopped in for product information on the Cannondale synapse carbon five. These guys were really on top of their game. They offered great information in detail and the shop is kept organized and clean. I would definitely recommend this shop
Knowledgeable, friendly and helpful. I’m a Nana that doesn’t know anything about bikes, and they helped me pick the perfect bike for my grandson
👍🏻
Helpful and excellent product
Great customer service. The sales rep (sorry I forgot his name), was very helpful and did not pressure me at all. Very knowledgable and pleasure working with people like him and a very good rep for the store
Brought bike in for repair. Gentlemen was very knowledgeable and helpful.
When I called and when I went to the store the customer service was very good. The man behind the counter and who I spoke to on phone was very helpful and he was very nice to talk to about the bike my son wanted. I would definitely recommend this store to a friend.
Quick turn around on bike repair and done right.