Customer Testimonials
I spoke with Dan. He was very polite and personable. The team was prompt in picking up and dropping off my snowblower that needed to be serviced. Dan explained everything and went over certain features on the machine when he dropped it off. They were also flexible and accomadating in scheduling the drop off.
Amazing service
very helpful staff; found a perfect bicycle quickly for my pre-teen.
Fast courteous knowledgeable service, the fact that Mike remembered my bike from 5 years ago without seeing it is astonishing
Very helpful
Great customer service
Everything
You guys are the best
Professional and very informative staff
The technicians know what they are doing, along with the credentials & qualifications.
Warren, the friendly manager always explains what was done.
Don’t bother wasting your time going anywhere else !
Great service and very knowledgeable and helpful staff. Also, a wide array of bikes and accessories. Top notch bike shop.
Supremely knowledgeable and attentive staff. Great selection. Can do attitude.
Excellent services and very knowledgeable!
Very knowledgeable of what needs to be done ..And good pricing.
Polite. Prompt, Completed service in a timely fashion.
Great service! Extremely helpful and nice!
Knowledgeable and easy to deal with!
They put me in the right bike for my son and beat any price, I will be going back here for sure!
The staff is very helpful the prices are great and if they do not have what you are looking for in Merrick they will get it for you either from the other store or order it.
I had an amazing experience at Merrick Bike shop. I brought a bike in for repair. They were friendly, fixed the bike in 1 day and the cost was beyond reasonable. I will be back for all of my bike needs
Bike was fixed expertly, and absolutely no issues!!. I have been riding as an adult for over 50 years and have been to so many bike shops. This one is by far the gem My bike was returned to me in pristine condition. Thee people are real pros. Couldn't be happier!!
Rogue Cycles is the best shop there is, the best shop there ever was, the best shop there ever will be.
Staff was very friendly and helpful, and repair was done very quickly. Would definitley use everytime
Nicest people working there, I was in and out.
Javier and Antonio in the service dept. are terrific!
Very knowledgeable and friendly staff. Explained what repairs/service to be performed and approximate cost prior to work being done. Also approximate time frame for completion. Very pleased with their snow blower service, and definitely recommend them.
Every time I visit Merrick Bikes I am impressed with the level of hospitality they infuse in their business. I recently went in to have brake line replaced on my son's bike. They explained the broken part and offered multiple solutions at different price points with no pressure. Each visit I am reminded why they are the best in the business. They earn my return visits every time.
Excellent customer service, attention to detail, and product knowledge.
Service and pricing.
Well done and quick turnaround
Friendly staff. Super helpful and they know everything about bikes.
Jackson and the other gentleman in the repair area (forgive for not remembering his name) were extremely friendly and kind. Because of them, this bike shop is top notch. I’ll be back, no doubt.
J. Last name removed