Customer Testimonials
The installer was a friendly chap who had the requisite skills.
He also tried to inform me on how to use the charger most efficiently.
So far we have successfully charged our ev.
I am hoping that the small crack in the casement of the charger will be replaced.
Tim Last name removed
Quick response times and good service on site. Timeliness of install and info about arrival.
Impressed by the efficiency and knowledge of Kevin O'Reilly from Jetcharge. This is the second Wallbox we have purchased and happy with both purchases and installation. Also happy with the App. Easy to use.
Ken Davies
Work done neatly and they friendly. Charger looks very nice.
Great communication, arrived on time, very efficient installation, quiet and quick, very nice installers
I"m still waiting for my EV but have had the Wallbox installed. Very impressed with the installer. Was on time (and sent estimated arrival text) very pleasant and cleaned up after himself. Gave me a run-through on how to use even made a 3D printed holder for the cord to hang on. Great prompt service
The team of electricians (Daniel and Josh) was professional, knowledgeable, approachable, and worked clean. They also arrived when they said they would and their time estimate to complete the job was accurate. Thank you.
good service and quick response
Prompt service and quality work.
Ash at JetCharge is incredibly responsive. Great customer service. From the initial inquiry to the final setup, the experience was nothing short of exceptional. Ash provided clear communication throughout the process and were always available to answer any questions I had. Ash professionalism and customer-centric approach made the entire journey smooth and hassle-free.
As an EV owner my wallbox charger is excellent and installation was expertly done.
Jet charge are attentive to their customers needs and use high quality contractors who serve their brand well.
When there was a problem they couldn’t fix they replaced the unit.
Easy to arrange, friendly service.
Jet Charge responded promptly to address the problem with my home charger. Had a site visit that morning and my issue was resolved. Very happy with service, even received a follow up phone call from Jet Charge to inquire if the problem had been resolved.
Electricians for EV charger install were on time, thoroughly explained what they were going to do, undertook a tricky install with no fuss (including having to run conduit through existing garden plants without doing any damage to them at all), tidied up all mess, and did a great job overall. No surprises with the price - I could not be happier or more impressed.
Good service & competitive pricing
very good technical advise over the phone.
good communication and quick delivery
Highly professional in carrying the task at hand.
After offering feedback that a hook for the cable would be ideal - missing from installation - a few months later, the company contacted me to check whether I was still seeking a solution for this. I said yes & they promptly sent through a cable holder that I can attach to the wall. A suitable resolution with which I was happy.
All dealings with the company have been relatively quick and undeniably pleasant & straightforward.
Helpful and easy
Quick and easy communication, delivery and product was cheaper than buying direct.
Excellent service by Grant. Very neat install
Pretty good customer service
The electricians were fantastic and did an awesome job,
The finishing and installation was 10/10
On time and on budget
Staff at Jet Charge were helpful and accommodated my request for installation to occur with work from home schedule.
Sparkies were friendly professional and quick.
Quick and friendly order page
Easy to get a quick quote (through the website) and appt (they rang the next morning). Team turned up when they said they would, were friendly and did a good job (and cleaned up after).
My experience so far relates only to the installation of the domestic charger. I was very satisfied by that installation and its efficiency. The installation provider was very pleasant and an ambassador for your service.
I am struggling a bit with the access arrangements to the wider network.
However I see this as more of a flexion on on the Lexus dealer than your service.
I had a few questions prior to placing an order. My questions were promptly answered, and I placed two separate, but identical orders. I received a call from Jet Charge to confirm that in fact I required both identical orders, which was quiet refreshing to find a supplier double-checking instead of just dispatching the orders. Tracking information was supplied and the orders arrived as scheduled.
Thanks
Bill (MMD Australia)