Customer Testimonials
Excellent Service
The technician who installed my charger was friendly and professional. He explained what he would be doing and went through how the app works to activate charging. The product itself is easy to use and is very effective in charging my electric vehicle. I particularly like the functions where you can schedule the charging session to off peak times and that the app shows you the cost of each charging session.
Quick and efficient service
Installation was prompt & quick for the technician to install plus charging was explained so that could be understood
Quote was easy to receive.
After reporting the issue with our EV Charger, I was kept informed about the progress for the resolution of the issue.
The person who came for installation was good and polite. So all the rating was due to him. I started using the product now and its too early to make any opinion.
Service was prompt. Updates on installation and progress timely.
The Tesla charger set up was challenging but the installer Grant was great.
Great service, I'm very happy with the installation
The process was seamless from choosing the right charger to the installers who were also great! I’ve heard some interesting stories about chargers but this is so easy to use and the customer service was exceptional.
the installation contractors were very professional and easy to communicate with. unlike alot of contracted trades, they were experienced and punctual. the process of engaging jet charge was easy and communication timely and professional.
Efficient and very helpful service
From initial contact to finalised installation was only a couple of days.
Installer - Peter - clearly knew what he was doing and there were no problems with the mechanical or electrical aspects of the installation.
He even made a couple of adjustments to my switchboard to ensure everything was fully compliant, so this was not just a "tick-and-flick" installation.
Installed, configured, tested and done in just a couple of hours.
I'll be recommending JET Charge highly to anyone I know who wants their charging infrastructure supplied and installed..
I was concerned the system would be difficult to operate as it's located in an area with no Wifi. I was able to activate the charge both with my RFID card and also the app (connecting via bluetooth).
Very good
Fast response to installation request. Professional and very polite electricians who did a perfect installation and testing of the wall charger.
Great staff doing the job. Very prompt, efficient, clean and tidy after and so well mannered. Communicated letting me know what was going on, when power was going off etc Great guys made all the difference
Pricing was fair however travel costs to support rural area a little high. Good comms
Amazing team! Reliable, professional and skilled. Have got to know Kevin Reilly at Jet Charge doing two EV installations. Kevin is knowledgable and offers stellar customer service. You can’t go wrong with Jet Charge.
Effective communication and good service.
Very good service
The team was very professional and expertly installed my ev charger.
I would recommend these JET CHARGE for your home EV Charger install. The quoting process was quick and easy. The pricing was competitive. Communications was excellent. The installer (Steve) arrived on time. He was friendly and efficient. Got the job done as expected.Very happy all round. Thank you
On time. Quick installation. No issues. No extra costs on top of original quote. Competitive quoting.
streamlined process and good sub contractors
Too early to tell, only just installed
Helpful friendly could handle problems well
The assistance and advice received from your staff was first rate
Like:
Good communication with office and installation staff
Easy to use product
Dislike:
The installers did not clean up the mess - ie the brick debris from drilling holes