Customer Testimonials
thank you for managing my issue
Prompt,polite and professional, always customer focused and has a Hugh variety of chargers to choose from.
The service representative will step you through from start to finish.
Will definitely keep using jet charge for mine charging needs.
I was impressed by the technician's knowledge and efficiency.
Communications has been great, apart from someone telling me to touch the emergency button on the charger. If that had been conveyed most likely a site visit wouldn't have been required.
Good efficient helpful service
Professional, efficient, good discussion about where to put the charger, job done well, cheerfully and as quickly as possible.
Quick efficient service. The work was well done.
Professional and on time
Very knowledgeable & friendly service. Easy to deal with & products that suited my needs
Quality of work completed (a difficult install)
My main dealings have been support issues with our home charger. Jetcharge have been quick to respond, helpful in resolving the issues, and have kept me informed along the way.
Our local installer/technician Adam is fantastic.
Efficient process
Really pleased to have a high tech EV charger installed by the team at JetCharge (we previously trickle charged via a regular powerpoint, which was very slow!) We received great advice on the right product for our car and their Electrician did an amazing job upgrading our ancient switchboard so that we can charge at home safely. Highly recommended!
Service, delivery and installation of the chargers is simple and straightforward.
The Autel charger came free as part of our car purchase (Hyundai) and the interactions from JetCharge by email were frequent, clear and easy to use. The electrician who installed the charger did a great job in a complex setting. We've had some teething problems getting the app and charger set up to a scheduled charge, but they were technical issues relating to the car/charger interface and JetCharge did their best to help.
Ease of contact and response from Charlene the Installation Coordinator
Great Products , fast delivery , very good communication and fantastic support!
Good service, chased me up when I didn’t respond. Prioritized my install, friendly installer and administrator
Service is good
Installer is friendly
Clean and tidy.
Installation was completed punctually and professionally. Location of unit in my apartment building needed to change due to proximity of fire hydrant. This was not a problem and out of the hands of the installers. Have sorted out a minor confusion about the order of the process, (plug in car, swipe card, plug in charger) to commence charging. All good.
Very responsive customer service and skilled and friendly installation team.
prompt responses and knowledgeable employees/contractors
Despite 2 chargers failing over the last 6 months and requiring replacement, the service team worked very quickly to coordinate the solution. Fingers crossed 3rd time lucky with this one 😉
Jet Charge's after sales service has been exemplary. Could not have asked for more.
Works well
Professional service!
My charger was not working and after the initial investigation by your friendly electricians it was replaced at no cost.
Very professional service and experienced technician
Super helpful and awesome service!
Kevin is the best!
Professional services and Convenient products