Customer Testimonials
Tom was great to deal with. Very knowledgeable and looked for the best options for us on how to install and run the cabling.
I had to get a Mercedes Benz charger replaced under warranty. The process was protracted by MB Canberra who were unfamiliar with the process. Jetcharge helped with smoothing the path and be flexible with the dates.
The technican Ciaran Porritt did an excellent job fitting the new charger, which included identifying a fault with the home modem and patiently fault finding and resolving the issue until it all worked.
The process to book in the connection of a home electric charging unit for a car was straight forward, the team communicated with me throughout the process, quickly organised for 2W Electrical to come and install the unit, noting that 2W Electrical did a great job. Thank you :)
Good communication, quick install by good technician.
Effecient
good service - on time and on bnudget
Functions well, great customer service
Great products sent promptly
So responsive and pleasant to deal with. Just a slick operation. Very impressed.
prompt and efficient service
Prompt efficient service. We are very happy with our Wallbox Pulsar plus.
The recent failure of our EM112 Carlo Gavazzi meter after only 2.5 years of service is a disappointment. We will follow this up with Wallbox and Carlo Gavazzi as the failure of this meter does not meet the fit for purpose criteria under Australian consumer law. It would have be good if JetCharge had offered to followed up this failure.
The service team that came out to replace the meter were great.
They supported their warranty and replaced our broken system. Service team on phone were very helpful
From start to finish super easy and pleasant experience and service, the product works well and looks great. Super happy with it!
The service was excellent - the charger arrived quickly after purchase, the installation was seamless and the installation contractor spent time explaining clearly how to get the best value out of my EV charger. Overall I was very satisfied with the service, and would highly recommend them to anyone installing a home EV charger.
quick install, works well
Service was great for installation and electrical certificate provided quickly, still waiting on the invoice to pay for the installation.
I needed to make a warranty claim on my charger. Jet Charge were very responsive and immediately organised a replacement unit and supplied and installed that unit without fuss. Great service, and many thanks. Quality company to deal with.
Very effective online quoting process, prompt service after quote is accepted and high-quality installation of EV charger
Great service, good communication.
Very prompt, clean job and clear communication.
I love JET Charge’s services and their teams. They provide useful services with professional engineers.
JET charge was very easy to deal with. They were responsive and helpful with appointments and instructions.
The installer Pete, was very efficient and professional. He seemed very experienced and expert. Did a fantastic job of installing the cables and made them very discreet.
We were very impressed with his work
Thank you
Quality product, streamlined enquiry process and efficient response and service.
Price was competitive, customer service was very responsive, and they fixed a warranty issue 2 days after I advised them.
Excellent customer service and technical support
The installation process went smoothly, but haven't had the chance to charge the vehicle as yet
JET charge offered a range of products, not just retailing one charger option to choose from. The process of requesting a quote was a fast and easy online application and we heard back within 24 hours, and our job was completed within 7 days of accepting the quote! Amazing!!
The ease of arranging the installation and acting on behalf of Toyota was brilliant with the app that provided the relevant information of my home installation point
The professionalism of the electricians was wonderful
Helpful sales advice
Quick and expert guidance from getting a quote to actual installation. Expert installers . Good end product and guidance to use it.