Customer Testimonials
We had a warranty claim on our wallbox charger.
Jet Charge were super, the communication was excellent and inquries answered quickly. It was a shame wallbox weren't the same, wallbox didn't answer our emails about the charger problem, I would not recommend installing a wallbox charger not because it doesn't charge well, simply for the fact that there is no after installation service from Wallbox .
On the other I strongly recommend using Jet Charge for there after installation service and communication. What happened is they organised to install a new unit for us at there expense and they upgraded the charger.
Thankyou Jet Charge Keith.
Transaction with JetCharge was smooth sailing, easy to deal with and the work they've done was amazing. Had our house installed a Tesla Charger Gen3 for new Model Y car and it works so well. and Charger price is cheaper than getting it from Tesla. Would highly recommend JetCharge hundred percent.
Clear and timely communication.
Prompt and professional. Product is excellent.
Problem handled promptly.
I am happy with JetCharges quick response to emails! They have very good communication skills.
The quoted price is what was charged. The service was on time and done well
The staff are professional with great experiences. And they are also very nice!
Arrived on time and completed the job with a professional friendly manner.
The schedule was performed as promised. Quality installation and professional staff.
We had the lovely Grant come to install our charger yesterday. He was so knowledgeable and explained everything from the installation right through to downloading the app. The whole process was quick, and he even gave us some great tips on how to get the most out of the charge.
Convenience of recharging at home.
Fast and efgicient
The end to end experience was excellent, communication was superb, the tradesman (thanks Grant) knew his stuff and drove an EV himself and was very helpful. I highly recommend this company!
Excellent after service!
Simple order process with clear communication and no hidden costs. The instillation was completed on time and efficiently.
Installation was no fuss and prompt.
Jack was professional and friendly.
He was on time and took the time to explain the technical aspects clearly.
Good service answering questions promptly, locking in service on time and good, polite technicians.
Good Service
Easy and quick to install. Very happy with the service.
Installer Steve was very helpful.
* Prompt responses from sales/support staff
* Polite installer
* Good quality installation
JET has always been responsive over long periods of time. The particular reoccurring issue I've had over the past few years was through no fault of JET and lied with the manufacturer. However, JET has gone above and beyond replacing the device once then giving me an entirely different model the second time.
I'm confident a lot of this wake, especially the electrician is at a cost to JET which is unfortunate but really appreciated. Definitely aimed at a customer first service.
Remserv
Your willingness to listen to complaints about your product and replace faulty equipment.
Easy to book and arrange installation. Installers were very friendly, arrived early and cleaned up after themselves
Installers were friendly and happy to answer questions, they also explained everything they were doing and why.
Very responsive. Also texted to advise they might be a few minutes late
Jet Charge replaced my charger without any difficulties