Customer Testimonials

Excellent customer service. Kristian was great to work with.

All of my needs were meet and they worked with me 100 percent to make sure that I left in a car that I loved. I would chose them over and over again.

Still have appointment to put car in shop

I have to use your dealership to keep my warranty in order so I do. I have always gotten nice people in the service I requested was performed.

Going to buy another sonata 2025

They use quality parts and are thorough in their inspections, also maintenance is very reasonably priced and they are fairly quick in getting your car back to you

John Campbell goes above and beyond to ensure proper and rapid service. He is an asset to Don Franklin Hyundai! ☆☆☆☆☆

The employees are so professional and kind

Warranties and service available quickly

I have had a Hyundai car since 1987.
I love them.
And the service at Somerset is awesome.

All the staff was friendly and were helpful in getting my car fixed the same day I took it in.

John has been very helpful

Everyone was very helpful! This makes our fourth vehicle from Hyundai! Very satisfied! Thank you

Fast and friendly got me in and fixed up in the same day!

Great customer service and a wealth of knowledge.

Fast friendly service

Emily was great!

We appreciated the service, honesty and help along the way. Being in another city- it was comforting to know they had our back. Jordan was fantastic!!

And I have to also say even the morning after the car broke down your salesmen were great as we figured out what we were going to do/next steps.

I like my salesman Ron Randall great guy to help with what your need may be. Service department great just had oil change great job . Very nice waiting room

Quick and friendly

Keep up good work

Emily gave us the best service when picking out our dream car! We love all the features our new ride has to offer.

Very friendly, Good service, explained what needed to be rrpaired and the cost

I love the Hyundai vehicles I own or have owned (Kona, Elantra) and the way the perform. I have always received great, dependable service. I definitely prefer the service at the old Hyundai Dealership in Somerset, KY to the new one though. They moved recently but did not bring along the employees I have dealt with for over 13 years, which was a big disappointment to me. The new employees are still very nice and extremely accommodating yet the service on my vehicle is just not quite what it was. Overall I am very happy with my Hyundai and the service I receive, but it would have been nice to see the employees transferred over to the new store/location. Thank you, First name removed

everything

Quick service and friendly staff.

Ease of scheduling, short wait time and the service staff kept me informed.

Good quality service

Fast and friendly staff

Technician stayed in touch about services and cost of products.