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Customer Testimonials
I like that the vehicles are nice and clean and the sales people are nice and ready to help and they try to get something for you thanks to your sevise team they are great people
Everyone was super helpful! Really enjoy the warranties that come with the vehicle.
A lot of selection and inventory
I have heard a lot of good things recently about Don Franklin good deals and caring employees. We found a nice 2020 Chevrolet equinox with 2020 with 16,000 miles on it. We haven’t picked it up yet but the vehicle was in tip top shape ad looked like it had never been driven. We will be picking the vehicle in a few days. The salesman was very friendly and well
Known about this make vehicle. Thank you very much, First name removed S Last name removed Richmond, Ky
Our sales person listened to our wants and went out of his way to help us find what we wanted.
Very informative and the staff keeps you updated while you’re waiting.
How easy it was
Friendly, knowledgeable staff.
Everyone was very friendly and we loved the Palisade!
Friendly people
Like the new location of the dealership. It is convenient to get to. With all services in one location I appreciated our salesman, Brandon Hutt, he was courteous and diligent to get us a deal on the 2025 Hyundai Tucson. He and the sales team worked together to make the deal in a timely matter. They made sure we could stay within our budget and get us into a new ride. We are and will be return customers at Don Franklin Somerset, KY
I love the look, warranty and customer service with Emily Haynes
The salesman Brandon Hutton was extremely helpful with getting the best deal. Manager and everyone was most helpful with gettting us the best deal. We will be back, and we are return customers
I was looking for a hybrid in a particular color and my cell person found it and did everything I ask him to do. I really like my new car.
Friendly
Fast service and friendly customer service
Friendly service department and keep going until they find the problem and fix it!
Quick friendly service. Always done right.
Great service and works to lower your out of pocket costs when able.
Very friendly service especially Brandon Hutton
Simple and easy
Super helpful!
One on one conversation with service Dept. Quick and on time service. Quality repairs! Excellent follow-up.
Everything really appreciated Ron Randall
The setup for dropping your vehicle off is much better, I really appreciated the extra steps in making you feel special.
I was however taken back after spending over $500 on oil change and repairs my car was not washed. That is worth more than someone meeting me at my car when I drive in for service.
The sales people go out of their way , friendly, and they actually care
Friendly and efficient
This is a third Hyundai I bought and I've loved every one of them. I've had such good service from the dealership and the service department.
Knowledge, spotted
A problem & ask if I wanted it fixed with cost.
Friendly & serious.

Prompt and professional