Contact Testimonials
Great communication
Friendly, patient and helpful staff
Made process easy
Lori has been terrific from Day 1. She navigated the process all the way through while being respectful of my questions. She was timely in scheduling the meetings. She helped me think through best options. She made it clear that the ultimate decision was mine and was supportive of my process. Even after the paperwork was signed, she has reached out several times to check on how my brother is doing. I am very grateful.
Karla Middlecamp provides excellent customer service! Thank you Karla for all you do in making sure that your customers are satisfied before making a final decision when it comes to housing ♥️🌹
Needed help and they listened.
We are so grateful for the knowledge of resources. Michelle has held our hands through the complicated process of aging parents.
Eric truly listened to our story and helped us find optimal solutions.
From the very first day I was referred to CarePatrol I was impressed with the caring and professionalism of CarePatrol's "Caressa Mulea" in Ocala. She offered hope and assurance that she would be able to find the perfect place for my Father-in-Law and she did in less than a week's time which was so very appreciated as we had about given up hope of finding a home for him as we had been turned down by a couple of places that did not feel they could provide the sufficient care he needed due to his Dementia. She even recently visited him to check on him and to let us know how he's doing in his new home as we were advised to wait a few weeks before visiting him to allow his adjustment in his new environment. He seems to be thriving which is such a blessing. My Husband and & I cannot thank Caressa enough for her help and thoughtfulness. CarePatrol definitely has a Star in their employment with Caressa and she deserves all the praise we can give her in helping us and our Dad.
Our Sincere Thanks, Cathy & Shep Shepard.
The willingness to help and most importantly the knowledge of the care facilities and how it works.
Resourceful, kind and listened.
Theressa is amazing! Felt supported the whole way through.
Petra helped my brother and I navigate through a very difficult time with our parents. We did not know where to begin, but she helped us every step of the way. I could not recommend CarePatrol enough.
Using CarePatrol of Fayetteville was absolutely the best decision we made to place my sister and brother-in-law. We live in Florida and didn’t know the Fayetteville memory care / Assisted living facilities. Casey is extremely compassionate and worked endlessly to place both of them. She got to know both of them and was instrumental in talking to us regarding the pros and cons of each facility. We absolutely could not have done this without Casey’s wisdom, knowledge and patience through the entire process!
Sammie was great about keeping in touch and following up with questions we had. She had good relationship with facility leaders which made us feel comfortable when dealing with them. I think we are going to be very happy with the independent living facility we chose. Thanks Sammie for all your help!
Basically I was aware of what the next step would be, but really needed help in getting there! Thalmus helped guide me to what to do first & he set up the meetings with each assisted living so I could get the ball rolling with how the process worked. I was saddened by this process of having to do this for my husband & Thalmus was tuned into that as well.
I would recommend CarePatrol to anyone trying to find placement for there loved ones!
Bruce is very patient with the process and as soon as we were ready, he hit a homerun. Our client is now safe in a small ALF away from an abusive relationship. I am forever grateful for his assistance and support.
Very friendly & knowledgeable. Helped me navigate through a totally unfamiliar territory. Also continued support when I have any questions or concerns. Would highly recommend CarePatrol.
The places recommended for my mother were carefully vetted prior to our visit. It's turned out so well!
Karla was a God-send when we needed it most♥️
Jennifer Smith was absolutely amazing. So supportive and helped us find the perfect setting for Terry. She was so very kind, bubbly and we absolutely love her!!!!! Highly recommend her to anyone who is looking for placement for a loved one. She is just the angel we needed at the time❤️
It was the answer to a much needed problem. It's very challenging to navigate the world of senior care and you made it effortless.
Everything! Tyler was so helpful and caring and continues to follow up with us. He has been a tremendous help in this extremely hard time for our family. He was helpful in getting real solutions in real time and we’re very grateful for everything he did for us.
I appreciated the efficiency and effort of Casey Adams in helping me through the different stages of resettling my friend. She was great in communicating with me and sharing where she was in each stage. She was also caring and realized the trauma I was experiencing in relocating my friend. She was well organized and kept me informed of what was completed and what needed to be completed. Plus she had resources available and checked after my friend had moved in to see that everything was all right.
Casey was tireless in her effort and availability. I truly appreciate all of her assistance.
Our gal was awesome and helped us out a lot and always stayed in touch.
Brad was excellent from start to finish (I've already written a separate review about Brad). He worked very closely with me to find an appropriate place for my wife who has vascular dementia.
Speedy response, kind and concerned, did all the work finding just what I needed for my Aunt. Thanks Sally!
I liked working with Holly, she was kind, considerate, compasionite, and a good listener.
CarePatrol provided valuable information about assisted living facilities that helped us make an informed decision for our mother. Bruce spent all the time necessary to educate us and answer questions. We felt that the information was unbiased and very useful in making the final decision on the best facility for her personal and financial needs.
Deb and the team at CarePatrol were knowledgeable, caring, and solutions-focused. They surfaced options that we didn’t even know existed and have been proactive in their follow-up to ensure we were happy.
I was referred to them by my mom’s hospice team when she received an involuntary discharge notice with 30 days to relocate. Based on an initial phone discussion, CarePatrol canvassed all the available options that met our care level, price range, and geographic proximity criteria, presenting us with two great options. We visited two days later—and Mom moved into a wonderful LTC-licensed residential home the next week. We wish we had known about this option (and CarePatrol) six months ago—far superior to where we were.
always responded to a question or concern. always showed up on time . they did all the work for you. highly reccomend.
Caressa @ Care Patrol helped me find a place for my loved one. She is great. She came up with lots of options and also helped me deal with former facility. This isn't the first time that Caressa helped me. I am grateful for her and Care Patrol.