Contact Testimonials
Kim was so helpful and informative.
Prompt with information, knowledgeable, approachable.
Quick, and they found what we wanted. Care Patrol was great.
Knowing what type of facility that would be work best by talking to clients. Knowing what places to stay away from.
Mike was very friendly, helpful, and responsive. He took the time to listen to our needs and helped us find a place that was the right fit for our parents. We really appreciated him working with us.
Ashtyn was very helpful and always available anytime. She was very knowledgeable about the communities in the area and took the time to find out what we were looking for. She did a great job of matching us up with several to interview with.
Cass was very helpful and his knowledge of local facilities was a big plus. His kindness is also much appreciated.
Superb!
Bobby Jo was sympathetic and empathetic. Her support and guidance got me through a tough time.
There are not enough fantastic words to describe Tyler Namoff. I knew from our first communication that we were going to get along well. Immediately after I hung up the phone, I felt reassured that everything was going to be okay and that I had a partner on what ended up to be a very long journey. He is a great communicator and is extremely knowledgeable about all of the facilities in the Fox Valley. He was always quick to follow up which was important given the fluid situation of what my dad was experiencing. I truly have no idea what I would have done without Tyler. Dad is now safe and happy in his new forever home.
Thank you Tyler and CarePatrol!
Eric was kind, knowledgeable and empathetic. He was my parent’s advocate. Supported their needs and helped them to understand the next steps in their journey.
I really enjoyed working with Tylor he was very reliable when needed
They took us by the hand and led us through unchartered waters. We didn't know where to start in this process, but CP took us through it step-by-step.
I liked the fact that there was not any question I could not ask.
CarePatrol of West Michigan was an absolute lifesaver for our family, and I cannot say enough about the exceptional support we received from Michele Woodring, Senior Care Consultant. Her professionalism, compassion, and unwavering follow-through made all the difference during an incredibly stressful time.
Michele stepped in when my dad needed help the most. She guided us through every step with calm expertise and a genuine commitment to finding the right solution—especially when insurance coverage ended and we had less than 12 hours to secure a safe place for him. Her deep knowledge of available resources and her extensive network opened doors we didn’t even know existed.
Michele is truly outstanding at what she does, and we are so grateful she was there for us. I highly recommend reaching out to CarePatrol of West Michigan to explore all your options—start here first. Their service, care, and dedication are unmatched.
Information the best!
Erica did a great job for our family. The communication was excellent and she helped us consider the possible facilities for our Dad. I can’t imagine doing this on our own during a stressful time.
They really listened and cared about my sister
Rich’s exceptional knowledge and experience with senior and assisted living facilities made all the difference for our family. He is well connected and highly respected by those responsible for arranging senior placements from rehabilitation centers after hospital discharges. Rich took the time to understand the care our mother needed and provided several excellent options that fit within our budget. His expertise allowed us to focus on our mother while he handled every detail of finding the right placement. We are deeply grateful for his support and recommend him without reservation.
Very helpful and friendly.
Rich has an exceptional level of experience and knowledge when it comes to senior and assisted living facilities in this area. He is also well connected and highly respected by those responsible for arranging senior placements from rehabilitation centers following hospital discharges. Our family was very fortunate to have Rich working on our behalf and guiding us through a difficult time with our mother. He took the time to understand the kind of care our mother needed and presented several options in the area that aligned with our financial resources. His expertise allowed us to focus on caring for her while he managed the details of finding the right placement. We are deeply grateful for Rich’s support and would recommend him without reservation.
Amanda:
Thank you for your help in getting my brother, Thomas Bringhurst, into Sonata.
The intention was for him was to get him walking again after his heart by-pass surgery. He
called me earlier today and he was disgruntled, claiming no Doctor or re-hab nurse has
been to see him plus his precious medications were seized in particular his eye drops because his vision is fading and he needs those drops.This is his 8th day at your facility.
I got a call this morning from Sonata and whatever language she spoke was foreign to me.
Possibly Creole but totally impossible to understand. I asked her to have someone who speaks
English to call me back and no one did.
I did get a call from Marsha and she said she would check on Thomas. My brother is NOT
in Sonata to piece together jig-saw puzzles or play bingo. He needs to be able to walk
again.
Ay assistance would be appreciated otherwise Thomas can sleep in his own bed at his home.
Help !
I am in Melbourne at Phone number removed if Marsha could bring me up to date.
Thank You,
William Bringhurst
My aunt and I have reached out to CarePatrol twice now for assistance in finding the right memory care facility for my grandmother. Both times we worked directly with Adam. He was amazing both times. He was very detail oriented and left no stone unturned! CarePatrol made ALL the difference. We are so grateful for all the help we received from CarePatrol! The help is invaluable and the people are an answer to prayer..I tell as many people as I can about them.
CarePatrol carved a path for our family through the chaos that is healthcare navigation. Ashley G. made a way for my elderly father to continue to get much-needed care after he was released from the hospital.
She knew the people to call, the paperwork that needed to be completed, the various facilities who provide the proper care, insurance needs, and more.
Beyond all of that, Ashley is filled to overflowing with compassion. She is kind, gentle and a force of nature when advocating for patients. She treats patients and family members with dignity, honor and respect.
We consider her part of our family now, and we will be forever thankful to and for CarePatrol.
Jen Smith! She was wonderful! She explained a lot. Even when she had explained before. She was very patient and understanding. Extremely helpful and professional.
CarePatrol is a helpful service that you didn't know you needed until you do. They were so helpful, personable and knowledgeable. Helped us navigate through the many choices that were available. Petra ,Adam and staff kept us informed with every decision that needed to be made in a limited time frame. Helped us make the best choice for Mom.
Ashley was very patient with showing me multiple places over a 10 month time frame.
On various visits, she would connect with residents that she had helped previously.
When it came time to move my dad in, she was there to facilitate and made it so much easier on us to get him in there when he didn’t necessarily want to go in.
Having her support has made all of this so much better.
My brother dealt with Kate on two different occasions and both times she was excellent and very professional with her job. I had only met her once but she was the best. We will always call on CarePatrol if there is ever a need again. Thanks so much, Name removed
I was referred to CarePatrol by Renee Mills LSW at UT Health and Claudette Rochelle at Encompass in Sugar Land. Unfortunately, we were in a huge rush - which isn't that unusual - to find a suitable assisted living for my husband.
I spoke first to Kathryn Scott - who referred me to Quinn. Quinn was so helpful, efficient, knowledgeable and compassionate.
Both of us were so impressed and relieved. (Matt, our older son, was with me throughout the process).
The CarePatrol reached out to me a caregiver, at a particularly stressful time when my health was failing. They were able to connect me with an agency, HEALING HEARTS CARE AND SUPPORT, which has provided timely assistance. I have been very pleased with the reliable home care for my mother, and would recommend our CNA and the HEALING HEARTS team. They have provided timely patient focused attention to my mother’s healthcare needs.
SS4RR