Contact Testimonials
Jennifer was so caring, thorough and attentive. She was super knowledgeable and responsive and went above and beyond to educate me and help with resources for my Mom's future. Super grateful, she is a wonderful asset to your team!
My older brother had by-pass surgery and then went to rehab. He requires assistance in regaining his ability to simply walk. He checked in on Wednesday and I have not been
able to speak to him.
I can only assume he is getting proper sleep and meals. I can be contacted by Amanda
at 1-Phone number removed. She told me she would check on him on Friday and then let me know
how he is doing. I did not hear back from her as of yet.
Hopefully she and I can talk on Monday. Tok good care of my brother please.
Thank you.
BB
Very helpful and informative. They care.
In times of unknown and potential confusion in an unrelated arena, the members of CarePatrol of Western Michigan - Grand Rapids East, specifically Sandi Wake, approached our needs with care and attention to detail that ensured the process was completed beyond our expectations!
From our initial interactions where discovery was conveyed via casual, non-alarming dialogue that put my entire family at ease that laid the framework of "this process will be okay," to securing a final "next step location" for my father, quiet confidence was exhibited, and we felt extremely well taken care!
Highly recommend this fine organization for all your personally, family, extended family needs as the journey of life continues...simply put, "Ride that Journey with Confidence with CarePatrol of Western Michigan - Grand Rapids East...
Andrea helped us navigate all the unknowns of finding a senior living community for my parents. There are so many things that have to happen when moving into a senior living community and Andrea expertly took us through the process. She even helped with other resources that we eventually needed like recommendations for movers, realtors and the like.
Our family is grateful that we had Andrea in our corner who was caring and had empathy towards us in this life changing move.
Caring and willing to go the distance for a good solution. Knows the issues and understands client needs.
I’m so deeply grateful I found them.
The full story is long and emotional, but I’ll share the heart of it: I was in a frightening, overwhelming place. My elderly mother had been in the hospital for weeks, and I realized—painfully—that I could no longer care for her on my own. I didn’t know where to turn or how to begin.
That’s when BWMC connected me with Ellen from CarePatrol. At first, I wasn’t sure what they offered or what it might cost. But something in me knew I needed help. I called Ellen back—and I truly believe God placed her in my path.
There was no cost. Just extraordinary, five-star care.
Ellen listened with such compassion, even as I cried through our first conversation. She comforted me, explained all the options clearly, and gently guided me forward. She pointed out resources I hadn’t known existed, offered connections to other professionals, and brought the wisdom of someone who’s walked this road many times before.
We visited assisted living communities together, and with her support, I quickly found a beautiful, welcoming place for my mom. Ellen stayed in touch throughout the entire process, offering not just guidance but genuine love and encouragement.
Please don’t try to do this alone.
You’ll spend countless hours and still miss what the CarePatrol team can offer in just days. They are a gift—especially for those of us navigating the care of someone we love deeply.
This was the second time I utilized the services of CarePatrol. In both instances, they were extremely helpful and provided excellent guidance to myself and family members as we looked for options available for aging relatives. I would highly recommend them to anyone looking for long-term care options for yourself or family members.
Very kind and helped find mom the perfect place to live
She was very helpful, friendly, and quick to respond.
We like the personal attention and follow through. Our rep called to make sure we were happy with their service
We truly couldn’t have found the perfect assisted living facility without CarePatrols help! Linda was extremely helpful in guiding us in making the right choice for our dad. She went above and beyond for our family and we are grateful. Thank you!
Adam G. was extremely professional. It was evident that he truly cares about his clients. He made a very stressful situation (moving my MIL into an Assisted Living facility) more bearable. He was accommodating to our availability to see different facilities as we live out of state. He kept lines of communication open and insured the necessary equipment for my MIL’s smooth transition to Assisted Living. He even visited the day of move in. I would highly recommend CarePatrol.
The entire CarePatrol team I engaged with during this difficult time was very supportive and compasionate through the entire process. They understood the challenges, provided guidance. Thankful for their support!
Adam was extremely professional. He assisted us in interviewing several Senior Living facilities. We were able to select the care facility that we believe will be the best for our 98 year old mother. Adam was responsive to request that we made during the search. I will highly recommend Adam and CarePatrol. This is a important decision that many people are faced with in order to help their loved ones in a stressful time. Help yourself and your loved ones by asking CarePatrol to assist in your time of need. They are the Professionals, they will make a difference for you.
The people were professional and caring. Wonderful experience.
Markie, the senior advisor we worked with, was very knowledgeable about all the options to finding the care solution for our family member.
The family is so greatful for her help, we have peace of mind with our decision because of her help. We highly recommend the service and at no cost to our family.
Customer service, personal attention..
Recently my daughter and I had the pleasure of working with Lindsay Adams.
She was professional, informative, organized, and prompt.
She answered our questions and provided insight to thoughts that hadn't occurred
to us. As we progressed through the tours more questions arose.
Her knowledge and experience in this field is invaluable.
I was fortunate to find a residence that fit my needs and provided me with the opportunity
to move sooner than later.
I definitely appreciate her follow up after my decision.
She was wonderful to work with. As I navigated through this unchartered territory she made
this whole experience better than I anticipated.
Gratefully yours,
Name removed
Michelle was excellent to work with…She was a valuable resource in a number of different areas.
They knew our families need and helped us in every way. They still keep in contact with the family today. Kudo's.
The staff have been wonderful during a challenging time. The outpouring support and guidance is very much appreciated.
Caring, kind personal service tailored to the individual. Could not have asked for more. Helpful to get my brother in the perfect situation for his care needs. Thank you!
The staff was caring, supportive and very timely. Communication was on par with great follow through. I highly recommend CarePatrol.
Kristen helped very much and still helping once I place my mother!!🇺🇸
Everyone friendly and knowledgeable. They helped me in a difficult stressful time. They made finding my mom a memory care facility easy! They summarize the facilities, arrange tours for your choices, tour the facility with you, and follow up to make sure your questions have been answered and if there is a need to re-tour a facility. They are 1st class!
They were very friendly and informative on the care they were going to give my mother
The entire experience. They were polite, professional and compassionate. Their kindness helped make a difficult time much easier
Me. Hull was very knowledgeable, helpful and friendly. Highly recommend. Thanks
They work with you where your needs are.