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Member Testimonials
Friendly staff and not crowded
Plenty of equipment and good price
Friendly helpful staff whom get to know clients. That the precept of your endeavor is that physical fitness is linked to total/mental health; that all are welcomed. I often see folks of differing physical abilities exercising. That more than weight lifting is offered. =DS=
The atmosphere is pleasant, and friendly, and communication with staff is excellent.
Everything!
Clean and a lot of group classes
Our multiple classes. I wish you offered classes for mom and daughter time like the gym in Rocklin. So I could bring my daughter too.
The new club manager seems to be getting things in order and building better camaraderie.
It’s very welcoming. Staff is friendly and professional. It has enough of everything for me to do my workouts.
The staff is very responsive. The equipment is extremely inclusive and it is never too crowded to train.
People and athosphere.
very good.
Excellent
Ease of access and cleanliness of facilities
staff are competent and facilities are clean and maintained
Casual, friendly, people of all shapes, and sizes and ethnicity and ages
Everything
Things have improved. I think your operations manager has a good handle on things and her vision seems doable. The cleaning has gotten better but can still be improved further.
Where I have seen some improvement is in the back back facilities, steam, and sauna. Please continue to the process of Continual Process Improvements (CPI). As customers, that what we like to see.
Again, your ops manager at Laguna is making good change.
Since becoming a member of Cal Fit I absolutely love the environment.Customer service is superb. I just wish that corporate would do some major upgrades to the Valine club location. It needs better equipment and lighting outside. I also think you need to deep clean the club with a specialty service. Don't allow the reps come in contact with all that dirt and other things that I don't care to mention. So other that's Cal Fit rocks!!!!
People
It is very clean. Great selection of equipment.
Muchas gracias por sus servicios me siento muy bien con el servicio
I love the staff and how friendly they are! Jason, Izzy, and Rachel are the best! I really enjoy the Body fit classes too! My son enjoys the gym very much and feels welcomed whenever we go!
The amount of weights
You have a well planned out facility. Well done.
Myself, I concentrate on racquetball using your 3 courts.
It is frustrating though,when court 1 is being used for storage.
There have been several times I failed to play due to wait time.
Now court is available, thanks.
Yes, I would recommend cal fit to all.
No pressure to hire a trainer. Classes are welcoming and open to all no matter age our workout level. The members are there to workout not to socialize.
Clean, friendly, easy
the club is clean and well maintained. I go to the water aerobics classes and the pool is always at a great temp and clean.
the staff at the desk are friendly and always have a smile on their faces.
I wish we could get more water aerobics classes to choose from .. the pool is very crowded for lack of classes. I know it it difficult to hire instructors and most of the instructors I know do not want to oversee the water aerobics classes because they are required to take life gaurd training. My suggestion is to do what a few of the other clubs my friends go to in San Francisco and Burlingame ... they hired a teen aged life gaurd to oversee when the water aerobics classes are in session. By doing this they have multiple classes and very little cost to the program. I know that if more classes were offered my friends that moved to 24 hour fitness because of lack of classes would come back.
I hope you consider this suggestion ... I love this club and would love to do more in the water with more classes. Our instructors are top notch .. we just need more of them!
thank you for reading this ... I hope it helps
Like the ambience. Its very spacious and feels like I am working out under the sky :-)
The staff and location.