Christian Brothers Automotive
3050 E. New York Street
Aurora
IL 60502
United States

Customer Testimonials

Report a concern   January 26, 2024 — Rated 10 out of 10 by Christine Southard Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Resolved my issue at the lowest cost to me. Always excellent service!

Report a concern   January 24, 2024 — Rated 10 out of 10 by B.J. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Good first experience!
Friendly
Did not try to oversell services.
We were happy to receive a call prior to the services being performed. Fair price, and extra work was not done that we did had not approved beforehand. This has happened at other shops where they did work that we had not approved, but we were charged for it anyway.
Liked the music in the waiting room!

Report a concern   January 19, 2024 — Rated 10 out of 10 by Elizabeth Boone Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Amazing timely and professional work every time. I have been using Christian Brothers for close to a year now and I no longer have a warranty on my 2017.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Trina Allen Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Christian Brothers is a great establishment! The staff is very knowledgeable, friendly and kind. They do only what’s necessary and they will give you referrals to other resources if needed. The Aurora location is where I have all my vehicles serviced.

Report a concern   January 13, 2024 — Rated 10 out of 10 by M.S. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

They do excellent work, they're timely and cost efficient.

Report a concern   January 13, 2024 — Rated 10 out of 10 by Randy Boyd Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I recently had an urgent issue with my car battery, and I cannot express enough gratitude for the outstanding service I received from Christian Brothers Automotive. Not only were they able to accommodate me last minute, but they also completed the job with efficiency and expertise.

From the moment I walked into Christian Brothers Automotive, the staff was incredibly welcoming and attentive. The owner, Ken, went above and beyond to make sure I felt valued as a customer. His personable and friendly demeanor created a warm atmosphere that is hard to find in many businesses these days.

The speed at which they replaced my battery was impressive. Despite the last-minute nature of my visit, they handled the situation with utmost professionalism. The quality of their work speaks for itself – my car has been running smoothly ever since.

What sets Christian Brothers Automotive apart is not just their technical proficiency but their commitment to excellent customer service. It's rare to find a business that combines efficiency with a genuine concern for their customers. Ken and his team at Christian Brothers Automotive have mastered this balance seamlessly.

I highly recommend Christian Brothers Automotive to anyone in need of reliable and top-notch auto repair services. Thank you, Ken, and the entire team, for making a stressful situation much more manageable.

Report a concern   January 12, 2024 — Rated 10 out of 10 by Betty Hull Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The friendliness of the front desk

Report a concern   January 12, 2024 — Rated 10 out of 10 by Tony Johnson Sr Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

This is the best place to have your vehicle cared for. This is my second time having this vehicle serviced. I have a 2013 Nissan Rogue and I feel like I have a new vehicle. I was so impressed with the outcome I have it detailed. Now it's really new.

Report a concern   January 6, 2024 — Rated 10 out of 10 by John Pace Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

I would recommend this shop. They were open early, communication was excellent, the price I was quoted was the price I paid, they arranged a tow for me, got the job done before the time they promised, and the repair was done correctly. Nice job!

Report a concern   January 5, 2024 — Rated 10 out of 10 by Kimberly Kay Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent customer service , very professional. I was referred to them for being honest. I have to say having a 13hundred dollar repair didn't hurt as bad as it would have going through the dealership were I was basically dismissed.

Report a concern   December 28, 2023 — Rated 10 out of 10 by R.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Everything

Report a concern   December 27, 2023 — Rated 10 out of 10 by K.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent customer service.

Report a concern   December 21, 2023 — Rated 10 out of 10 by R.K. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Great people and skills set

Report a concern   December 19, 2023 — Rated 10 out of 10 by K.T. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very Friendly and great service and honesty.

Report a concern   December 16, 2023 — Rated 10 out of 10 by D.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Always helpful and kind. Finishes work when expected.

Report a concern   December 16, 2023 — Rated 10 out of 10 by Stanley Fleurissaint Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The team is very knowledgeable and clearly explains what is wrong with our car and why. I wouldn’t take our car anywhere else! Trustworthy, 3 year warranty on work and wonderful people.

Report a concern   December 12, 2023 — Rated 9 out of 10 by J.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Like Quality service.

Recommendation: Call the customer vs. just sending service repair estimate via text/e-mail. If I would have received a call vs just a text, I would have approved one of the work order requests vs. declining it as no one told me that the anti-freeze flush was crucial to the timing belt repair. Had someone called me to tell me that, I wouldn't have declined the service over text.

Report a concern   December 7, 2023 — Rated 10 out of 10 by Jay Short Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Have had several visits for various issues. Always friendly and honest. Will continue to support this local business.

Report a concern   December 4, 2023 — Rated 10 out of 10 by Angela Lord Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Christian Bros is professional and honest car care. I am very pleased with my recent customer service experience and car service for repairs and tires replacements. They are extremely communicative with no pressure and offer shuttle service for local patrons. I plan to continue our relationship for future services. THANK YOU KEN AND ALAN!

Report a concern   December 2, 2023 — Rated 10 out of 10 by Toni Thompson Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Very friendly, informative and non the less fixed a problem that no one else could. No one knew what the problem was I wasted a ton of money fixing the maybe problems with others but CBA was very patient and knew exactly what to do and what it would take. 100 percent recommend. And I’m not a person to leave a review but they deserve it!

Report a concern   December 2, 2023 — Rated 10 out of 10 by P.C. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Excellent customer service

Report a concern   November 29, 2023 — Rated 10 out of 10 by Joyce Harvey Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The team is professional and kind. The prices are much lower than other automotive companies I've checked out.

Thank you for great customer service!

Report a concern   November 26, 2023 — Rated 10 out of 10 by Adam Amor Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

True and honest beyond service. Allen of Aurora - New York Street and Eola, I️ personally thank for this exceptional and devoted accommodations.

Report a concern   November 26, 2023 — Rated 10 out of 10 by Bongi Ncube Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

This automotive service is above excellence,very professional .Reception personnel so welcoming and waiting area neat place like you are in a doctor's office.Im happy with my car repair now running smooth like a new car.Thank you guys.

Report a concern   November 25, 2023 — Rated 10 out of 10 by Marybeth Clark Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

As always, a delightful experience. Thx for taking care to set the level of the headlight beams -- they're perfect.
Also, thanks for investigating, but the rear driver's side door unjammed itself!
I'll be back to have a check-up and winterizing soon.

Report a concern   November 23, 2023 — Rated 10 out of 10 by Euclides Arauz Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Prompt to resolve the problem. Good customer service.

Report a concern   November 18, 2023 — Rated 9 out of 10 by C.F. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Was very helpful without excess pressure.

Report a concern   November 17, 2023 — Rated 10 out of 10 by D.M. Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

Friendly and knowledgeable staff. Lots of options with their work. Highly recommended.

Report a concern   November 14, 2023 — Rated 10 out of 10 by Samuel Beade Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

The service was proformed in a timely manner and it was a smooth process start to end no complaints.

Report a concern   November 13, 2023 — Rated 10 out of 10 by Price Smith Christian Brothers Automotive
What did you like about your experience at Christian Brothers Automotive?

We’ll clean and organized facility. Great customer service and Mr ken was outstanding.


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